Insurance customer service

The Gainey Agency
Lansing, MI Full Time
POSTED ON 5/12/2024 CLOSED ON 7/31/2024

What are the responsibilities and job description for the Insurance customer service position at The Gainey Agency?

Are you a passionate and empathetic individual who wants to make a significant impact on people's lives? Do you possess excellent communication skills and the ability to build strong relationships with clients?

If so, we have an exciting opportunity for you to join our team as a Life Insurance Agent. As a Life Insurance Agent, you will play a vital role in helping individuals and families safeguard their financial future.

Your primary responsibility will be to educate and assist clients in understanding the importance of life insurance and tailor policies to meet their specific needs and circumstances.

Key Responsibilities : Client Relationship Management : Build and maintain strong relationships with clients by understanding their unique life situations, financial goals, and insurance needs.

Provide exceptional customer service and be a reliable point of contact for any insurance-related inquiries. Needs Analysis : Conduct thorough assessments of clients' financial situations, taking into account their current assets, liabilities, income, and expenses.

Based on this analysis, recommend appropriate life insurance coverage that aligns with their individual requirements. Policy Presentations : Effectively communicate complex insurance concepts in a clear and understandable manner.

Present various policy options to clients, explaining the benefits, terms, and conditions to help them make informed decisions.

Sales and Business Development : Proactively reach out to potential clients through our warm lead program. Convert leads into sales opportunities and continuously seek new prospects to expand your client base.

Compliance and Documentation : Ensure adherence to all industry regulations and company policies during the application process.

Handle paperwork efficiently and accurately to facilitate the underwriting and issuance of policies. Ongoing Support : Offer ongoing support to policyholders by assisting with policy modifications, addressing claim inquiries, and providing timely updates on industry trends or changes that may affect their coverage.

Requirements : Experience in sales. Strong interpersonal and communication skills to effectively connect with clients and establish trust.

A high degree of empathy and compassion to understand clients' needs during sensitive life events. Sound knowledge of different life insurance products and industry regulations.

Licensing required. We offer an online course at your own cost) Organizational and time-management skills to handle multiple client interactions.

This is 100% commission based, with incentives, bonuses and no cap on the amount of commission earned. Join our team of dedicated professionals and become an integral part of helping individuals secure their loved ones' futures.

Last updated : 2024-05-12

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