Dispatcher Assistant/Customer Service

Seeking an Dispatcher/Customer service with excellent phone rapport and understands the importance of high level customer satisfaction. Must be able to multitask, add work orders, and work within a team environment. High integrity, dedication and a very strong attention to detail are some of the attributes we are seeking.

If you read this and you are objectively able to check off all the boxes, please call us.
We offer great pay, PTO, health benefits, & a great environment to work in.

• Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Relaying information such as work orders or other messages to and from the team and customer.
• Using telephones and text message to contact employees or Customers.
• Speaking with supervisors or customers to resolve problems, requests for services or equipment
• Preparing daily work such as schedules
• Preparing work orders for crew or receiving work orders from work crews
• Being in charge of communications within company assigned territories
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
• The successful candidate will be extremely organized, reliable, have a strong work ethic and will set up our drivers for success every day.
• This position utilizes technology in every aspect of the job: text, email, data entry and several transportation management software platforms.

Qualifications:

• Proficiency with technology must be at a minimum of intermediate.
• Dispatch experience, 2 year minimum.
• Customer service experience 1 year minimum.
• Self-motivated with exceptional organizational and time management skills.
• Able to multi-task and work well under pressure.

What we offer:

• A team atmosphere where we all work together to achieve goals.
• Strong company values, integrity & leadership
• Medical plan (employer pays a portion)
• Dental plan
• Vision plan
• Paid every week
• Paid time off

Please do not look any further, Give Summer a call or text at 719 201 7360 to discuss further with this amazing opportunity.

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Overtime
• Weekend availability

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Colorado Springs, CO: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatchers: 2 years (Preferred)
• Dispatching: 2 years (Preferred)

Work Location: One location