General Manager (Mrs. Winner's Chicken & Biscuits)

Seeking an organized, efficient and customer service-oriented General Manager to lead our growing team and handle the day to day operations of the restaurant. The General Manager will play a key role on our team by hiring, scheduling, and managing the restaurant associates as well as overseeing the success and profitability of the business.

Responsibilities

· Oversees the Assistant General Managers, Managers and Hourly Associates.

· Coordinate and directs the store’s QS operations to maximize profitability while maintaining the company’s mission, values, policies, quality and guest experience standards.

· Ensure that the restaurant complies with all necessary hygiene, health, safety, and licensing requirements and guidelines.

· Recruit, train, supervise, and develop restaurant associates, including host, servers, cooks, bartenders, dishwashers and etc.

· Assist with associates assignments, scheduling, evaluations, and terminations.

· Maintain stock levels and order supplies when necessary.

· Manage the budget and keep relevant statistical and financial records.

· Estimates food and beverage needs, and purchases food, beverage, and supplies; receives and checks orders to ensure that the orders are correct.

· Ensure departmental goals are set and lead a team of managers who works closely with each other to understand operational needs.

· Ensures the team always offers a consistent high level of service to all guest with a smile.

· Address guest inquiries and complaints expeditiously.

· Provide training and motivation, and encourage interdepartmental collaboration.

· Collaborates closely with Corporate and Senior Management leaders to achieve all restaurant goals and plan activities.

· Make recommendations concerning the operation in the weekly management meeting.

· Perform additional duties as assigned by Senior Management.

This position requires bending, stooping, lifting, continuous standing or walking and occasionally lift and/or move up to 40-pounds several times per shift.

Qualifications

· Strong communicator with excellent interpersonal skills.

· Customer service-oriented attitude.

· Ability to work independently, as well as lead, manages, and motivates the team.

· Willingness to work in a fast-paced environment and stay calm under pressure.

· Analytical skills and a solid understanding of business management practices and strategies.

· 3 years of management experience in a high-volume fast-paced quick service or counter service venue.

· Experience working in a restaurant environment.

· General Manager experience preferred.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Health insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location