What are the responsibilities and job description for the Count Room Clerk position at The Greenbrier Hotel?
Position: Count Room
Clerk
Department: Casino Count Room
Primary Responsibilities: (guest
interaction, ordering responsibilities, clean up duties, clerical
responsibilities, etc.)
•Must adhere to the Greenbrier Resort’s policies and
procedures;
•Ensures compliance with all regulatory requirements of Count
Room operations;
•Knowledge of policies and procedures of Count Room
operations and ensures that they are adhered to at all times;
•Verifies
documentation from drop boxes with information recorded on master game
worksheet;
•Promotes positive public/employee relations at all
times;
•Maintains a clean, safe hazard-free work environment within area of
responsibility.
Secondary
Responsibilities:
•Perform all other related and compatible duties
as assigned.
•Can work as a cage cashier when assigned
Normal Working Hours: (Shift, days)
•Hours and days off may vary depending on business requirements.
•Part Time Hours
In order to be successful in this position, the ideal candidate must meet the following criteria in addition to the 20 service standards for All Team Members.
Past Work Experience Requirements:
(Type of work, number of years required, equivalent experience,
etc.)
•Minimum of three (3) to six (6) months of money handling experience
preferred.
Educational Requirements: (Degree/Certification, highest
required/preferred, field of study)
•High School Diploma or G.E.D.
preferred
Communication Skills Requirements: (Verbal: phone,
in-person, group; Written: memos, documents)
• Must possess verbal, written
communication and interpersonal skills
Technical Requirements:
•Candidates must be 21 years of age or older to obtain WV Casino License
•Must maintain a State Casino Employee license
Computer Experience
Word
Processing
Spreadsheet
Database
Programming
Calendars
Internet
Hardware Installation
Technical
Skills
Typing (WPM)
Data
Entry
Other
Location of Work
Indoors
Heated
Below Ground
Work
Postures
Continuous (up to 8 hrs. in an 8 hr. shift)
Frequent
(up to 5.5 hrs. in 8 hr. shift
Infrequent (up to 3 hrs. in an 8 hr.
shift)
Rarely (up to .5 hr in 8 hr. shift)
Standing Continuous
Sitting
Infrequent
Walking Infrequent
Climbing Rarely
Bending/ Stooping Frequent
Overhead
Reaching Rarely
Arm/Hand Movement
Continuous
Hand/Eye Coordination Continuous
Lifting Requirements
Horizontal Lift (21-30 lbs)
Overhead Lift (21-30
lbs)
Carrying (21-30 lbs)
Grasping
(21-30 lbs)
Floor to Waist Lift (21-30 lbs)
Push/Pull (21-30
lbs)
Required Supervision: (Reports to, Supervision provided,
number of people to supervise)
• Count Room Manager
Other Requirements:
• Consistent demonstration of the Ten
Essential Attributes
• Ability to work in a busy and hectic environment.
*Requirements are subject to change