Club Manager

We are seeking a talented Club Manager to lead our team The Grille at Waterview Restaurant and Port Jefferson Country Club in Port Jefferson, NY.

Position: Club Manager

Direct Report: Director of Food and Beverage

Indirect Report: Port Jefferson Country Club Manager

Scope:

Provide property level leadership through motivation and development of people to achieve objectives effectively and profitably. To manage and control all areas of the property, including food production, service delivery, care and cleanliness of property.

Position Requirements:

• Substantial private club or hospitality industry experience with management and supervisory experience and progressive professional advancement.
• Strong leadership and interpersonal skills
• Excellent communication and customer service skills
• Ability to manage multiple projects and priorities
• Knowledge of budgeting and financial management
• Understanding of laws and regulations related to clubs and facilities

Core Competencies:

• Consistently demonstrates honesty, straightforwardness, integrity, accountability, leadership and dedication.
• Able to inspire and motivate others, earn the respect of the members and employees as well as the community at large.
• Conducts himself or herself in a responsible and professional manner at all times while at or away from the club and encourages other staff members to do the same to reflect the proper image of the club throughout the community.
• Able to be diplomatic and tactful − yet firm − in dealing with member constituents. Must demonstrate interpersonal relations skills; be an excellent communicator and a competent administrator; and must be able to effectively communicate the club’s vision.
• Ability to set goals and objectives as well as delegate to and coach the department managers and their staffs.
• Ability to manage cross-functional teams and multi-disciplinary projects.
• Ability to make complex decisions in a dynamic environment in support of the club’s vision, mission and core values.
• Displays sound judgment.
• Ability to think strategically while meeting operational and near-term objectives. Financial aptitude commensurate with executive duties.
• Helps to set and maintain high standards for all facilities, services and communications.
• Knowledge of and ability to perform required role during emergency situations.

Job Responsibilities:

• Ensures daily operations run smoothly and effectively in compliance with the operational standards of the company.
• Plans and communicate the daily course of action for the property.
• Develops and implements long-range (strategic) and annual (business) plans, operating reports, forecasts and budgets.
• Adheres to all Company policies, revise and retrain when they become ineffective.
• Maintains contact with members and helps to assure maximum member satisfaction.
• Receives and resolves complaints from club members, guests and employees. • Assures that the club’s preventive maintenance and energy management programs are on schedule and in use.
• Assists in the planning of facility improvements, remodeling, construction and repair, and collaborates with Director of Facilities in managing contractors.
• Participates in ongoing facility inspections throughout the club to assure that cleanliness, maintenance, safety and other standards are consistently attained. Serves as a departmental manager in that manager’s absence.
• Attends management and staff meetings as scheduled.
• Interacts with members answering questions, solving problems, overseeing services and cleanliness and showing the club facilities to visitors.
• Serves as a club representative within the community.
• Counsels with other managers and employees about employee grievances and complaints; directs problem correction where possible.
• Monitors labor; evaluates scheduled and actual labor hours and costs. • Researches new products and develops an analysis of their costs and benefits. • Oversees daily club operations.
• Reviews all accidents and completes accident reports.
• Monitors safety conditions and employees’ conformance with safety procedures; updates emergency plans and procedures and assures that effective training for these programs is conducted in all departments.

Working Conditions & Physical Effort:

Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

EEO/VET/DISABLED

Job Type: Full-time

Pay: Up to $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Port Jefferson, NY 11777: Relocate before starting work (Required)

Work Location: In person