Pod Assistant

We serve both our internal (our Partners, leadership, affiliated services, each other) and external customers (buyers, sellers, title, inspectors, appraisers, stagers, photographers, etc.). We are here so our Partners can be focused on their client’s real estate needs. We strive to make this the easiest place to transact real estate and we love to make our Partners look good! The role of the Assistant is designed to support specific real estate tasks which elevate Partner (agent) productivity and help maintain compliance. The Assistant is a member of the Partner’s team, and they provide uniform services to all Partners assigned to them.

●    Partner Support

●    Listing Contract Preparation & Marketing

●    HOA Documentation Coordination

●    Auto Flow Coordination

●    Real Estate Review Preparation

•  Prepare and proof Listing Contract & associated disclosures
•  Order O & E, covenants and Plats
• Prepare Purchase Contracts
• Process New listing
• MLS input
• Brochure/marketing orders
• Counter display
• Order measurements
• Order photos & videos
• Order yard sign and lockbox
• Order home warranty
• Order HOA report and documents from Association Online
• Communicate property information for company tour
• Create CorePath file
• Prepare Amend Extends for listings (price changes, date extensions, etc.)
• Order and prepare Auto Flow and other marketing material as requested, in collaboration with Head Concierge
• Finalize Off-the-Market/Expired/Withdrawn
• Close properties/files in internal and external systems
• Update record keeping
• Ongoing CRM/database management
• My Site or Real Scout set-up
• Set up showings and create showing guides
• Prepare marketing campaigns as requested
• Real Estate Review preparation and fulfillment
• Processing Closing Worksheet
• Help other positions in the office when needed, including front desk coverage
• Other duties as assigned

●    Interpersonal and organizational skills

●    Verbal and written communication skills

●    Time management and prioritization skills

●    Attention to detail and problem-solving skills

●    Strong technological skills, including experience with Microsoft Word and Google Workspace and ability to work within multiple technical platforms

●    Minimum of a high school diploma or GED required

●    Prior customer service experience required

●    Prior real estate experience preferred

●    Attendance at all staff meetings expected