Catering Sales & Events Manager

Why us?

Recently awarded #1 Top Workplaces in 2021 by the San Diego Union Tribune, The Guild Hotel San Diego is looking for passionate individuals to join our team. Come be a part of our award-winning culture.

We are looking for a Catering Sales & Events Manager! If you are passionate about hospitality, and enjoy enriching lives one experience at a time, apply today! Sage Hospitality Group is looking for top talent and we look forward to hearing from you!

At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.

The Guild Hotel San Diego is a reimagination of the iconic, historic Armed Services Building with a rich YMCA history in the heart of downtown San Diego. Born in 1924 and reborn in 2019, The Guild, a Marriott San Diego Tribute Portfolio Hotel, seamlessly blends historic charm and modern amenities for an inspiring stay in America's Finest City - Perfect for curated events that will ensure lasting results for any organization.

The Guild Hotel San Diego has 162-room rooms that provide a playful nod to modernism with bespoke furnishings like rose gold lighting, leather tufted headboards and custom desks, all elevated by plush and unusually thoughtful amenities.

With its rich history and premier location, this hotel is unlike any other in downtown San Diego. The historic YMCA becomes 13,000 square feet of distinctive meeting space, extraordinary ballrooms and gardens. You belong here!

Job Overview

Solicit, capture, plan and coordinate small meetings with 10 rooms or less, social, corporate, SMERF, association and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Position is responsible for finalizing catering only business. Recommends program and procedural changes.

Responsibilities

• Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.

• Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.

• Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.

• Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.

• Prepare status and period end reports.

• Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

• Provide marketing collateral to clients and guests, which may include menus, meeting room layout & seating capacity diagrams, and similar.

• Prepare and send requested proposals and contracts to designate potential clients.

• Work closely with hotel partners & vendors to ensure quality of event setup, staffing and food expectations are met.

• Coordinate all details to appear on each "Banquet Event Order." Details to coordinate & service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing detail.

• Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars.

• All other duties as assigned, requested, or deemed necessary by management.

• Professional and positive communication to both guests and fellow associates.

Qualifications

Education/Formal Training

More than two years of post -high school education

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.

• Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.

• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

• Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.

• Ability to drive to outside sales calls.

• Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent hearing required for verbal interaction with guests and associates.

• Excellent vision required for viewing set-ups.

• Excellent speech communication skills required for verbal interaction with guests and associates.

• Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.

• Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.

• Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours.

• Driving - distance varies for sales calls (approximately 20%).

Environment

Work inside 70% of 10 hour day; outside 30% of 10 hour day.

Benefits

• Medical, dental, & vision insurance

• Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Paid time off for vacation, sick time, and holidays

• Eligible to participate in the Company’s 401(k) program with employer matching

• Employee Assistance Program

• Tuition Reimbursement

• Great discounts on Hotels, Restaurants, and much more.

• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

ID: 2022-14169

Position Type: Regular Full-Time

Property : The Guild Hotel

Outlet: Not Applicable

Category: Catering & Events

Address : 500 W Broadway

City : San Diego

State : California

EOE Protected Veterans/Disability