Assistant Community Manager

Description

Job Scope: 

The Assistant Community Manager is to assist the Community Manager in effectively managing the assigned community.  In the Community Manager's absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing community objectives as set forth by the Regional Manager and Property Ownership. In addition, the Assistant Community Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received. 

Duties and Responsibilities: 

• Prepare and maintain complete resident files. 

• Maintain general office and vendor files. 

• Type letters, memos and leases. 

• Assist in maintenance of work order system and in following purchase order procedures. 

• Order office supplies within established budgeted guidelines. 

• Assist in typing monthly reports. 

• Maintain a daily phone log and daily things-to-do log. 

• Assist in collection of assessments and preparation of receipts. 

• Work with attorney and property manager regarding legal collection proceedings. 

• Maintain courteous communication with the owners, residents and representatives of other companies. 

• Complete annual re-certifications on schedule. 

• Schedule elevator time for move-ins and move-outs. 

• Maintain a contract spreadsheet update as needed. 

• Maintain emergency sheet to include all pertinent phone numbers, local police, fire and contractor numbers. 

• List property address and property information such as number of units, building number(s), number of stories, number of elevators, and locations of electric, gas and water shut-offs. 

• Perform other related duties as assigned  ​​​​​​​

Qualifications

Skills and Qualifications: 

• Experience as an Assistant Community Manager or equivalent field, such as full-time secretarial experience; experience in public or affordable housing management strongly preferred. 

• Accurate typing skills. 

• Preferred accreditations include Certified Manager of Housing, Certified Occupancy Specialist (COS), preferred. 

• Excellent written and verbal communication skills.