Small CL Field Underwriter

Our Small Commercial Underwriting department is seeking a Field or New Business Underwriter to join our Great Lakes team. This is a full-time, exempt role. This role is eligible for a hybrid or fully remote work arrangement. POSITION OVERVIEW: Field Underwriters are responsible for driving the growth of Small CL business by underwriting new business across all lines and sizes of POS and Non-POS accounts, within Small CL definition, and building and maintaining strong agency relationships, partnering with Agency staff and SCSMs. The Field UW should work closely with and direct the activities of their Underwriting Technician (UT) partner(s), following established workflows, to ensure all policies are underwritten in the most efficient and effective manner while meeting service standards and performance goals, up through first renewal.  IN THIS ROLE, YOU WILL: Interact with agency necessary to gather needed information in an organized manner Ensure all submissions are effectively managed to reach decline or quoting status. Determine the pricing, coverages, including coverage advantages to highlight in the quoting process, account rounding opportunity, and identify cross-sell opportunity for Specialty businesses on accounts being quoted Refer accounts as appropriate if additional authority is required. Own all aspects of the New Business underwriting process including acceptability and documentation at inception as well as subsequent validation through other sources including Loss Control Responsible for reviewing and responding to back end underwriting reviews and new business audits. After these steps, the account responsibility falls to the Portfolio underwriter, although consultation between Field and Portfolio Underwriter is expected as required.  Clearly communicate appetite, declination reasons and coverage advantages to Agents to improve hit ratio- Leverage relationships with Agents and SCSMS to identify opportunities to help write business- Communicate proactively with Agents to convey a sense of ownership and service during all interactions; instill confidence with agents in their decision to place new business with The Hanover  Agency travel as needed to build and maintain strong relationships Partner with internal colleagues, mainly SCSMs, UTs and Renewal UW colleagues, to most effectively communicate difficult messages with Agent partners and on overall agency management.    WHAT YOU NEED TO APPLY: 1-3 years insurance related experience Underwriting systems knowledge to document and underwrite accounts within workflow expectations Ability to manage workload to meet goals and service standards, while following workflow standards Sales orientation; able to solicit, qualify, negotiate and close accounts in a manner that promotes deeper partnership with Agents. Demonstrated commitment to service and partners; high level of responsiveness Knowledge of competition and current marketplace; apply to all aspects of performing the role Excellent time management skills, responsiveness and willingness to bring appropriate level of underwriting to each opportunity, ranging from exception only underwriting on the small BOP to more thorough review on the larger or more complex accounts Achievement orientation – must understand Small CL goals and strategies (often changing) and execute on them effectively and have a positive track record of achievement.   This job posting provides cursory examples of some of the job duties associated with this position.  The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.