What are the responsibilities and job description for the Innkeeper/Housekeeper position at The Homestead Madison?
Join the Team of The Homestead Bed and Breakfast, Madison CT. The Homestead is seeking candidates for Innkeeper/Housekeeper positions. Some weekend and evening availability required. Candidates will be friendly, gracious under pressure and show great initiative in their duties. This position includes guest interaction, so the candidate should possess the desire to provide excellent customer service during hours of increased guest presence on property.
Responsibilities include (but are not limited to):
- Assisting guests with check out and check in (shift dependent)
- Act as a concierge and provide guests with area suggestions, dinner reservations, and directions to local attractions.
- Light cleaning of common areas and staff kitchen/office
- Making coffee and preparing light snacks for guests
- Processing reservations via phone and email. Providing the guests with the proper guidance for the best accommodations for their needs.
- Conduct housekeeping duties and ensure all rooms are ready for guest arrival per daily checklist.
- Breakfast service
- Ensure all common areas (interior and exterior) are tidy and guest-ready
- Maintaining an organized laundry closet
- Basic computer skills and excellent phone skills
Requirements:
- Must have own reliable transporation
- Excellent written and verbal communication skills
- Comfortable with technology including computers, digital locks, and smart home devices.
- Ability to climb stairs, bend, and lift up to 35 lbs
- Impeccable attention to detail and eye for cleanliness and order'
- Hotel experience not required but preferred
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work setting:
- In-person
- Resort
Experience:
- Hospitality: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person
Salary : $17 - $18