CASE PLANNER ITP

Basic Function/Overall Responsibilities: Assist with implementing individualized family assessment service plans and facilitate productive working relationships between families, agency personnel and other involved service providers. Flexible work schedule; non-traditional working hours required, on call as needed.

Principal Assigned Responsibilities:

• Implementation of family assessment service plans: provide in-home services including monitoring of provisions and safety, behavior management training for families and supervise visits between children and families when necessary.
• Provide 24-hour on-call crisis intervention for families, as needed.
• Assist families in identifying and obtaining appropriate clinical, recreational, financial, medical or other support services designed to fully integrate the family with community-based supports in accordance with treatment plan; make referrals as necessary.
• Monitor school attendance and performance for each child on caseload in accordance with treatment team recommendations.
• Accompany families to scheduled appointments, etc. and provide or arrange transportation when necessary.
• Act as liaison between parents/families, Family Court, Probation, school officials, agency personnel or other service providers as necessary/appropriate.
• Assume Lead Case Planner's responsibilities when indicated; this could include scheduling Uniform Case Record (UCR) meetings, coordination of services for family members in need, etc. and case conferences.
• Actively participate in treatment team meetings and planning conferences.
• Complete documentation per agency policy and procedure (e.g. log entries, mileage, medical, incident reports, intake, Uniform Case Record (UCR), Plan Amendments, affidavits, utilization reviews, service plans etc.)
• Attend agency in-service trainings, workshops and seminars as appropriate or required by supervisor.
• Seek out outside trainings related to job duties / case specific needs, as approved by their supervisor.
• Take part in Quality Improvement training and demonstrate commitment and active participation in the agency's ongoing Quality Improvement Program.
• Other associated tasks as deemed appropriate by supervisor.

Education and Experience Requirements:

Bachelor's degree, preferably in human services or a related field, required for positions with Uniform Case Record (UCR) documentation responsibilities.