Store Manager and Sales Consultant

Job Description For Full-Time Store Manager Sales Consulting Position

Summary

The Huntress is a movement focused on bringing beautiful things with true meaning and connection into your environment. “Home” goes beyond physical space. It is a feeling. When we create that home within ourselves and surround ourselves with what we love, our lives begin to transform. It is then that our world truly becomes one of abundance and limitless possibilities.

The Huntress is seeking an experienced Store Manager and Sales Consultant who runs sales, visual merchandising and the design consulting experience for the flagship store in Pound Ridge. This is a position for someone who is organized and detail-oriented ensuring smooth operations and excellent customer service in a fast-paced retail environment. A solutions-oriented professional who is focused on driving the company sales to achieve goals and maintaining visual merchandising standards of the brand.

Responsibilities

• As a Store Manager you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development
• You will perform with high integrity in operation and loss prevention compliance, as well as in visual merchandising presentation
• As the Store Manager, you are expected to represent the brand as The Huntress Ambassador on the sales floor by promoting the values and ambitions of the brand within the marketplace and working towards shop and company sales goals
• Work with the Retail Department to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitably;
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with all clients, ensuring the highest level of customer service is provided and sales goals are met;
• Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches;
• Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product support;
• Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met;
• Represent The Huntress image through appropriate wardrobe and professional presence per the company standards
• Lead the team to consistently establish relationships and propose local events through continuous networking;
• Lead the team on executing superior customer service (“clienteling”) and after sales experience to increase and retain customer loyalty;

• Support the development, implementation and execution of company CRM initiatives by providing action plans to the team;
• Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities
• Monitor monthly CRM database reporting
• Recap nightly and monthly store performance to team
• Adhere to and enforce all company policies and procedures including Operations, Human Resources and security standards;
• Support and maintain visual merchandising standards set by Leadership;
• Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service

Qualifications

• Minimum of 4-6 years of sales management experience in retail, luxury retail, or service -related industry;
• High degree of ethics, professionalism, integrity and ability to inspire trust and influence a team;
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;
• Must possess an entrepreneurial vision;
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;
• Ability to manage multiple tasks in a fast paced environment;
• Proficiency with Microsoft Office software, including Word, Excel, PowerPoint and Outlook;
• Commercial awareness and strong business acumen;
• Strong verbal and written communication skills;
• Excellent organizational skills;
• Passion for the home furnishings and design Industry;
• Entrepreneurial spirit
• Sales and Client focused
• Developing/coaching others
• Effective communicator

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pound Ridge, NY 10576: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location