Office Assistant

The Institute for Behavior Change is a non-profit organization that recruits, employs, trains, deploys and monitors the delivery of in-home and in-school mental health treatment and behavioral support to children enrolled in Medicaid in Pennsylvania. We were founded in 1997. Our office is in Exton, about 1 mile from PA turnpike exit 312 (Downingtown).

The Office Assistant is a full-time position, temporary position with growth potential. Supervised and reporting directly to the Administrative Director and working closely with the Office Manager, Clinical Coordinator, HR Director and HR Assistant, this position is at our administrative office in Exton, PA.

Job Duties:

• Data Entry (back-up claims, treatment outcome data, treatment delivery data)
• Quality Assurance calls to parents/caregivers
• Scanning, filing and archiving of all records
• Help HR Assistant with monitoring and verifying Deputy shifts
• Help Office Manager with reports on service delivery
• Help HR Director with staffing needs
• Help maintaining an orderly, efficient, collaborative office environment
• Maintain social media presence (Facebook, Instagram, LinkedIn, X)
• Perform other duties as assigned

Desired Skills

• Accurate and proficient in data entry using MS Word, Excel, PowerPoint and Adobe Acrobat
• Experience with HIPAA Compliance Standards
• Proficiency with a multi-line phone system
• Ability to use typical office equipment (copier, fax, scanner, shredder)

Education

• At least five years’ successful experience performing office assistant duties

Key Characteristics

• Ability and willingness to learn new skills
• Friendly and supportive demeanor, including in stressful situations
• Ability to notice inconsistencies and raise concerns to administration
• Ability to work in a diverse setting while supporting our staff and clients

Benefits:

• Contingent upon permanent employment

Schedule:

• 9:00am to 5:00pm
• Monday to Friday (in-office)

Our Values: We are committed to providing high quality treatment and supporting our staff members in their career aspirations. We look for candidates whose performance aligns with our values:

• Tell the Truth
• Be Thankful
• Help Others
• Share Fairly
• Move Forward