Patient Experience Representative ASC
Job Posting for Patient Experience Representative ASC at The Iowa Clinic
The Iowa Clinic has an exciting opportunity to be a part of a team in our new musculoskeletal-focused ambulatory surgery center. Conveniently located near I-80 in Waukee, this state-of-the-art, 21,000 sq. ft. ASC will offer same-day joint replacement, orthopedic, sports medicine, foot and ankle, pain management surgery and a cardiac catheterization lab in an out-patient setting. We are looking for experienced professionals who enjoy being a part of a close-knit team and who align with our ACT values – Accountability, Compassion and Teamwork. This role will only be assigned to work in the cardiac catheterization lab.
Think you’ve got what it takes to join our TIC team? Keep reading…
A day in the life…
Wondering what a day in the life of a Patient Experience Representative in the Ambulatory Surgery Center at The Iowa Clinic might look like?
- Arrive at work in the morning – no night shifts here!
- Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
- This position will also serve as a resource to registration, scheduling, and clinical staff.
- Strives to create The Iowa Clinic Experience with each interaction.
- Leave in the evening – hooray for working standard clinic hours!
This job might be for you if you have…
Qualifications
- High School diploma or equivalent required.
- Medical office experience or hospital clerical experience is necessary
- Medical terminology is preferred
- Highly motivated to work in a healthcare setting.
Bonus points if…
- You love exceeding people’s expectations
- You enjoy having fun where you work
- Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What’s in it for you
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic’s success
- Generous PTO accruals and paid holidays.
- Health, dental and vision insurance
- Quarterly volunteer opportunities through a variety of local nonprofits
- Training and development programs
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
- Monthly departmental celebrations, jeans days and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles and transparent communication
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Job openings at The Iowa Clinic
The Iowa Clinic
Des Moines, IA
Full Time
The Iowa Clinic
Des Moines, IA
Full Time
The Iowa Clinic
Des Moines, IA
Full Time
The Iowa Clinic
Des Moines, IA
Full Time
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