Join The Johnson Insurance Group, a well-established insurance agency located in Waldorf, Maryland. We take pride in our commitment to exceptional service and our dedication to our local community.
As a Bi-Lingual Customer Service representative, you will be an integral part of our team, providing valuable support to our diverse clientele.
We are seeking a dynamic individual who is fluent in both English and Spanish, passionate about assisting customers, and excited to contribute to a positive work environment.
If you are looking for a rewarding role that allows you to utilize your language skills and make a difference in people's lives, The Johnson Insurance Group is the perfect place for you.
Benefits
Hourly Base Salary Commission
Paid Time Off (PTO)
Hands on Training
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Parental Leave
Responsibilities
Client Communication : Interact with customers in a friendly and professional manner, addressing their insurance-related queries and providing accurate information.
Policy Management : Assist clients with policy changes, renewals, and claims processing in a timely and efficient manner.
Problem Resolution : Handle client concerns and issues effectively, striving to provide satisfactory solutions.
Documentation : Maintain accurate records of client interactions and transactions in our database.
Requirement
Customer Focus : Dedication to meeting and exceeding customer expectations.
Interpersonal Skills : Strong verbal and written communication abilities.
Problem-Solving : Ability to effectively solve problems and provide suitable solutions.
Team Collaboration : Work effectively in a team environment, fostering positive relationships.
Last updated : 2024-05-21
Salary : $16 - $22
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