Customer Service/Inside Sales: Base Pay + Bonues

Waldorf, MD Remote Full Time
POSTED ON 5/21/2024

Job Description


Join The Johnson Insurance Group, a reputable insurance agency rooted in Waldorf, Maryland, dedicated to providing exceptional customer service and tailored insurance solutions. As an integral part of our team, you'll be immersed in a welcoming and positive work environment where your contributions are valued. We prioritize creating meaningful connections with our clients and empowering them to make informed insurance decisions.


Benefits


Paid Time Off (PTO)

Life Insurance

Parental Leave

Hands on Training

Retirement Plan

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off


Responsibilities


Client Communication: Interact with customers to address inquiries, provide information, and offer solutions to meet their insurance needs. Sales Support: Assist customers in selecting appropriate insurance coverage, processing policy changes, and handling billing inquiries. Relationship Building: Build and maintain relationships with customers to ensure their satisfaction and loyalty to the agency. Record Keeping: Maintain accurate records of customer interactions and transactions for future reference. Team Collaboration: Work closely with other team members to achieve sales goals and deliver exceptional service.


Requirements


Customer Service Skills: Strong customer service orientation with a focus on delivering a positive customer experience.

Communication Abilities: Excellent verbal and written communication skills to interact effectively with clients and team members.

Team Player: Ability to collaborate with team members, contribute to a positive work environment, and support team goals.

Detail-Oriented: Strong attention to detail, accuracy in tasks, and proficiency in data entry.

Adaptability: Flexibility to work in a fast-paced environment, handle multiple tasks, and adjust to changing priorities.

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