Front Desk Wellness Coordinator- Bilingual

About The Company

The Joint Chiropractic is the largest provider of non-insurance, private-pay chiropractic healthcare in the world. Our mission is to improve quality of life through routine and affordable chiropractic care. We are a fast-growing network of modern, patient-friendly chiropractic clinics that employs the very best Doctor of Chiropractic to deliver outstanding care. The Joint Chiropractic is currently interviewing ambitious Wellness Coordinators for full-time and part-time positions in our twelve clinics in the Denver Metro area. The clinics are as follows: 9th & Colorado, University Hills, Aurora Cornerstar, Southlands, Tower and Hampden, Yosemite Crossing, Belmar, Southwest Plaza, Castle Rock, Highlands Ranch, Parker and Lone Tree.

About the Employer

PACE Joint Interests is the second largest franchisee in The Joint Chiropractic system. We are a family-owned business focused on providing the best chiropractic care to our patients and providing the best workplace and career to our amazing team members. We are currently the second largest franchise and operate 46 clinics in two states. Family is everything to the Davis Family and that familial bond extends to our team members and the company culture we try to foster.

About the Role

As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You will play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for presenting to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized workplace will also be important for your success.

Summary of Essential Job Functions

· Manage the flow of patients through the clinic in an organized manner

· Greet and assist patients with the completion of required paperwork

· Manage clinic phone calls

· Execute all of The Joint Chiropractic' Standard Operating Procedures

· Provide the highest levels of customer service

· Maintain the highest levels of professionalism at all times

· Ensure clinic cleanliness and stocking of inventory

· Be a team player and contribute to a positive, healthy workplace culture

· Educate Patients on Wellness offerings and services

· Sell the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the Doctor's recommendation

· Complete transactions using point of sale software and ensure all patient accounts are current and accurate

· Participate in marketing opportunities to help the clinic build new patient counts

Minimum Requirements

· High school diploma or equivalent

· Cheerful and positive attitude

· Able to work weekends/evenings (as required)

· Able to use office equipment, computer, scanner, fax, and phone system

· Proficient with Microsoft Office

· Maintain the cleanliness of the clinic and organization of workspace

· Dedication to high quality service

· Maintain a professional appearance and wear Company approved attire

· Confident in presenting and selling memberships and visit packages

· Willingness to learn and grow

· Able to stand and/or sit for long periods of time

· Previous retail experience a plus

Week days as needed

Must be available to work both Saturdays and Sundays

Typical start/end time Mon-Fri:

• 9:45AM-7:00PM (Paid lunch break from 2-2:45pm)

Typical start/end time Sat/Sun:

• 9:45AM-5:00PM

“If you would seek health, look first to the spine.”

-Socrates-

Job Type: Part-time

Pay: $17.00 per hour

Expected hours: No less than 18 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Every weekend
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Relocate:

• Aurora, CO 80013: Relocate before starting work (Required)

Work Location: In person