Chief Information Officer

Overview

The Chief Information Officer (CIO) is the chief technology and information officer and is responsible for planning, developing and leading the IT environment and organization for The Joint Commission Enterprise. This responsibility encompasses a number of roles including business leader, agent of business process change, technology visionary, enterprise risk manager as well as technology and works closely with security operations leadership.

More specifically, this position is responsible for securing, promoting, planning, implementing, monitoring and maintaining the Joint Commission Enterprise’s information and technology assets. In order to accomplish these tasks, this individual will work closely with and maintain effective lines of communication with senior management, technical staff, end-user departments and external vendors, contractors and consultants.  These duties must be executed in a manner that exploits the value of information technology to the achievement of the Joint Commission enterprise’s business objectives, maximizing the return on the organization’s technology investment.

Responsibilities

• • • Identifying appropriate opportunities for the Joint Commission enterprise to strengthen its position within the health care arena through the application of technology to its processes, and to the development of products and services.
    • Assessing the effectiveness and/or cost-benefits of current systems; i.e. the ability of the systems to meet evolving needs of the end-users in a timely and cost-effective manner.
    • Analyzes the cost/benefit of building, purchasing using web-based and packaged products or outsourcing hardware and software applications.Assessing opportunities for individual departments to use technology to improve operations.
    • Keeps abreast of new and emerging technology that could impact the enterprise’s business operations or new products or services.

• • • Recruits technically competent, service-oriented staff ensuring an appropriate mix of highly skilled, experienced and entry level professionals. Creates an IT culture that promotes employee training, development, coaching, team building and provides a competitive compensation program that retains and motivates these competent professionals within the competitive software development arena.
    • Ensures an integrated technical environment (software, hardware, communications backbone and end-user tools), which facilitates rapid applications delivery, ease of information access and the flexibility to quickly respond to changing business needs.
    • Manages a portfolio of projects in a way that optimizes value to the enterprise.
    • Ensures that systems are developed according to a standard methodology and sound software development principles.
    • Manages the Joint Commission enterprise’s relationships with software vendors, hardware vendors and other external IT contractors as an active participant in contract negotiation and compliance activities.
    • Oversees the technical infrastructure for internet access ensuring the appropriate security controls and capacity plans are in place; develops a conceptual framework for determining the role of the internet in business communication, marketing and employee productivity.
    • Ensures IT Operating Model is inline with industry best practices and controls: ITSM, ITIL, CMMI, etc.
    • Ensures redundancy and availability of IT systems and platforms. Oversees policy/procedures for disaster recovery, incidendt response and business continuity of technology systems.
    • Partners with CISO to define and deploy phyicial and logical level protections for all infrastructure and end-use devices within Joint Commission’s technology ecosystem.

Qualifications

SPECIAL SKILLS AND ABILITIES REQUIRED

KNOWLEDGE, PRACTICAL EXPERIENCE AND LICENSURE/REGISTRATION REQURED

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position.  The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities and working conditions associated with the position.

This job description does not state or imply that the statements above are the only duties and responsibilities assigned to the position.  Employees holding this position will be required to perform any other job related duties as requested by management.  All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.