Field Adjuster

The Littleton Group
Harlingen, TX Remote Full Time
POSTED ON 12/21/2023 CLOSED ON 1/16/2024

What are the responsibilities and job description for the Field Adjuster position at The Littleton Group?

**100% Commission Based; Full-Time; Must be local to Harlingen, Texas or Surrounding Area**

About Us

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.

The Littleton Group, a Davies Company, is headquartered in Austin, Texas and has been a leader in the insurance claims industry since its inception in 1979. Throughout our history, we have performed insurance claim services for various types of clients including, but not limited to insurance carriers, managing general agents, offshore & stateside captives, municipalities, private entities, and self-insureds. Across the insurance industry, the Littleton Group holds a sterling reputation for service and flexibility.

Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.

Job Overview

The Littleton Group is experiencing rapid growth and is looking for an experienced Field Adjuster to join our team. As a Field Adjuster, your role is integral to the insurance industry, where you will be responsible for investigating and evaluating insurance claims on-site. Conducting thorough inspections, analyzing policy coverage, and collaborating with experts, you'll determine the extent of damages and liability. Your keen attention to detail, excellent communication, and negotiation skills will enable you to provide fair and accurate claim settlements while ensuring compliance with industry regulations. With a focus on customer service and fraud detection, you'll play a crucial role in helping policyholders navigate the claims process and achieve a sense of security during challenging times.

Responsibilities and Duties

  • Travel will be required for claim or scene investigations as necessary
  • Determine extent of insurance coverage and liability on each filed claim
  • Investigate claims, including interviewing claimants, clients, and witnesses
  • Obtain necessary records, including but not limited to, hospital records, police reports, physician records, etc.
  • NMVTIS and CMS/Section 111 reporting
  • Utilize appropriate preferred vendors
  • Presents thorough and accurate reports to clients and excess carriers on claims investigations/situations
  • Negotiate settlements for resolutions with claimants and their attorneys
  • Maintain control of litigation activities and costs per account requirements
  • Effectively address and maintain incoming Docuclass documents in a consistent and timely manner
  • Attend meetings, mediations, conferences, workshops, or training sessions
  • Review written material to maintain current knowledge on principles, practices, and new development in assigned work areas
  • Maintain and meet state specific licensing requirements
  • Respond to client questions and comments in a courteous and timely manner
  • Responsible for catastrophic losses, complex litigation, and other sensitive issues
  • Prepare detailed written estimates on the scope of damages in both Replacement cost and Actual Cash Values, obtaining an agreed scope of work and cost of repair with contractors and/or clients
  • Conduct onsite building inspections as needed
  • Coordinate with insured and construction companies to ensure timely work progress
  • Provide regular property work progress reports to clients and carriers
  • Prepare property loss spreadsheets
  • Use standard or customized software applications appropriate to assigned tasks
  • Other duties as assigned

Experience and Qualifications

Required

· Bachelor’s degree in business or another related field or equivalent work experience

· State licensure will be required

· Proficiency in Excel and in the use of Xactimate

· Must be in Lubbock/Amarillo area as Field Work Locally Required

· Thorough knowledge of current principles and practices associated with claims investigations, adjustment, and related practices

· Capable of understanding multi-state laws and regulations to assist other offices, as necessary

· Extensive knowledge in Commercial Construction, handling large CAT storm losses and required building codes

· 1 years of experience handling property claims

· Construction and/or property adjusting experience, preferred

· Prior experience conducting investigations in multi-party situations

Knowledge, Skills, and Abilities

· Superior written and verbal communication skills with diverse audiences

· Excellent time management, organizational, and problem-solving skills

· Superb attention to detail to ensure accuracy while meeting time-sensitive deadlines

· Strong ability to prepare and present accurate, reliable, and factual reports with recommendations to appropriate parties

· Ability to be flexible in a fast-paced environment as well as understand and follow oral and/or written policies, procedures, and instructions

· Willing and able to learn quickly while utilizing newly acquired skills due to rapidly changing information and/or technology

· Discretion when handling confidential information

· Exhibit a comfort level working with key people at all levels within an organization

Essential Requirements

  • Must have US work rights

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the individual for this job and are subject to change with or without notice.

Diversity and Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!

Benefits

· Amazing Executive and Senior leadership as well as fabulous colleagues

· Medical, dental, and vision plans

· 401(K)

· Life insurance, short term, and long-term disability plans

Position Type, Work Environment and Physical Demands

This is a remote, full time, commissioned, exempt position that predominantly operates remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.

Location

The Littleton Group is currently able to support employees residing in the following US locations: TX. If you live in—or are willing to relocate at your own expense to—any of the listed locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Should your state not be listed, please visit https://davies-group.com/location/to locate a subsidiary near you.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work setting:

  • Remote

Application Question(s):

  • Are you legally authorized to work in the United States?
  • Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
  • Have you ever been employed by Davies Group or one of its subsidiaries? If yes, what company, what was your title, and dates of employment?
  • Are you located or willing to locate to Harlingen, Texas area as Field Work Locally Required?

Experience:

  • property claims: 1 year (Required)

License/Certification:

  • Texas Adjuster License (Required)

Work Location: Remote

Salary : $60,000 - $85,000

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