What are the responsibilities and job description for the Retail Sales Associate position at The Mailbox?
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store. You will help identify client needs, answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied, and contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customer questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Mail and Parcel sorting and putting away
- Ensure store is fully stocked
- Must be able to stand for long periods
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- General cleaning
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Basic knowledge of Windows
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree or equivalent
Job Type: Part-time
Pay: $16.50 - $19.00 per hour
Expected hours: 24 per week
Benefits:
- Paid time off
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $17 - $19