The Merchant Hotel is seeking a passionate, outgoing and compassionate leader to oversee our Guest Experience team and create magical moments for the guests of our luxury boutique Salem, MA hotel. Located in the center of Salem, steps away from the city’s museums, restaurants and historic sites, we offer our guests a beautiful respite from the energy of the downtown area and an attentive, personalized style of service. This position would be a perfect fit for a highly organized person who loves the limelight and sparking joy in others!
Our small team does a little bit of everything and needs someone who is excited for an opportunity to actively participate throughout the property on a daily basis and meaningfully engage with our guests.
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