What are the responsibilities and job description for the Account Manager / Entry Level position at The Michael Miller Group?
With our people-first culture, MM Group believes in creating an environment where team members look forward to work each day. MM Group is committed to helping each team member develop their career path with cross-team and cross-company development opportunities.
We offer:
- Employee focused approach
- Competitive Salary
- Strong Bonus Opportunity
- 401(k) w. Company Match
- Medical, Dental, and Vision Insurance
- Holiday Pay
- Wellness Program
- Disability, life, and AD&D Insurance
- Tuition reimbursement program
We’re Looking For:
MM Group is seeking a relationship builder who is energized by meaningful interactions with customers, both current and prospective.
As the Sales Account Manager, you’ll:
- Assist the Sales Manager in achieving branch goals.
- Manage, service and mitigate risk on customer accounts by utilizing applications such as Salesforce and Tableau.
- Develop an understanding of customer needs by use of customer relationship management (CRM) tools and work queues.
- Identify and manage daily customer delinquencies.
- Support product campaigns to new and existing accounts.
- Understand and operate within compliance of all applicable laws and codes for the assigned geographic area.
- Other duties, as assigned.
Background Qualifications:
- Preference for one (1) or more year of relevant customer service or account management.
- Previous sales or upselling experience preferred.
- Experience with Microsoft Word and Excel and CRM familiarity is preferred.
- Proven attention to detail and ability to prioritize and stay organized.
- A valid driver's license is required.
Job Type: Full-time
Pay: $48,500.00 - $65,850.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid training
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location