What are the responsibilities and job description for the Operations Manager position at The Michaels Organization?
Overview
Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen.
The Operations Manager will provide direct supervision for the on-site A/R and A/P accounting, utilities coordinating, and purchasing staff and functions. Additionally, this position will provideadministrative support of monitoring, analyzing and auditing of financial and operational data aswell as aiding in development of policies and procedures for operations functions of leasing,management, and facilities departments.
Responsibilities
1. Supervise On-Site Accounting, Utilities, and Purchasing – The Operations Manager will supervise Accounts Receivable/Accounts Payable and Purchasing operations of on-site staff. Perform end of month close out functions and reporting requirements, ensuring all leasing, maintenance and on-site accounting functions are recorded and accurate. Review and process monthly petty cash disbursements. 2. Monthly Reporting – The Operations Manager will be responsible for assisting the Community Director and Facilities Director in preparing monthly, quarterly and annual reports. 3. Certified Payroll – If applicable the Operations Manager will be responsible for ensuring subcontractors submit accurate Certified Payroll reports on a weekly basis. Budget Preparation – The Operations Manager will assist the Community Director and Facilities Director with preparing the annual budget.4. Process Improvement – The Operation Manager will review and make recommended changes in regards to daily operating procedures and policies. New development of on-site procedures and policies to improve accuracy and efficiency of on-site personnel. The Operations Manager works at the discretion of the Community Director. He/She will perform all duties as assigned.
Qualifications
Required Experience: • 3 years Business management preferred. • One (1) year previous property management experience preferred Excellent communication, organizational, and analytical skills• Familiarity with military a plus• Professional appearance and demeanor
Required Education/Training: • High school diploma or GED
Required Skills and Abilities: • Strong proficiency in Microsoft Word and Excel• Experience with property management software is preferred but not required. • Excellent communication skills, extremely well organized and able to multi-task in a fast paced environment.• Must be able to greet, relate to and empathize with the families in a positive, genuine and courteous manner at all times• Must be able to generate accurate reports• Self-starter. Strong evidence of driving goals with minimal day-to-day supervision• Drug testing and criminal background check required• Ability to work occasional evening or weekend hours.
