What are the responsibilities and job description for the Pool Server position at The Minikahda Club?
- Provides food and beverage service to club members and guests.
Job Tasks / Duties:
- Sets up section according to reservations and performs assigned section side work
- Provides immediate attention to all members/guests upon seating:
- Greeting member by name when possible
- If unable, ask for member # in order to look up in Jonas
- Remember to refer to member by name
- Inquire with members if there are any special time constraints, etc
- Distribute menus
- Fill glasses with water, answer questions and suggest menu items /offer specials
- Takes member and guests orders
- Use Jonas to turn orders into the kitchen:
- Verbally inform cooks about any special cooking instructions, allergies, etc
- Assemble food
- Gather food items from each cooking station as necessary
- Serve meals
- Place dishes by courses in front of each guest
- Serve from the left of guest
- Check back with members/guests to ensure satisfaction (within two (2) minuets)
- Replenish water, beverages, etc as necessary
- Offer wine / cocktail with dinner
- Remove soiled dishes
- Suggest and serve dessert, coffee and after dinner drinks
- Verify accuracy of prices and other charges on all checks
- Present the bill, thank guest and invite them to return (suggest upcoming event)
- Always get member signature on chit
- Keep tables, dining area and bus station clean and tidy
- Complete closing side work per section
- Turn in chits in to MOD at end of shift
- Insure all chits have member number on them
- Insure all chits are signed by member
- Insure organization of completed / closed chits are in numerical order (highest on top)
Additional Responsibilities:
- Server must be aware of all upcoming Minikahda Club events
- Server should know all hours of operation, including golf shop, etc
- Servers are required to attend Food and Beverage trainings
- Servers are required to attend Minikahda training
- Servers may not clock in earlier that 5 minutes prior to shift meetings start time
- Server must be in complete uniform and ready to work when clocking in
- Servers will be required to work days, nights, weekends and holidays
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