What are the responsibilities and job description for the Customer Account Representative position at The Modern Vender?
Customer Account Representative
Great Hours! Flexible Schedule!
Our client is looking for a Customer Account Representative that utilizes strong communication skills, organizational skills, as well as problem-solving skills to complete customers’ enrollment, demonstrations, or sales complete in an accurate and timely manner. This person will manage several customer accounts with prime focus being on the technology and telecommunication industries.
Customer Account Representative Responsibilities:
- Manage customers expectations throughout enrollment, demonstrations, and sales process
- Direct the quality control team, ensuring orders are checked and of standard before their ship date
- Handle incentive bonus for the selectors and reprimand employees who are performing below our set standard
- Manage several customer accounts with the prime focused being on the technology and telecommunication industries
- Responsible for on-time delivery to the customers
- Manage CRM tech tools for customer information
- Process, finalize, and print customer information
- Maintaining all current customer accounts
- Providing upgrades
- Acquiring new customer accounts
- Providing a high level of customer service
- Handling conflict resolution
- Work a F/T schedule
- Honest, reliable, dependable
- Goal oriented
What makes us different?
- Our training and mentorship come from people who have done the same job and learned every industry and department we work in.
- Our client is the leader in their field and continues to grow and overachieve expectations.
- We provide self-development training & professional development opportunities
Qualifications:
- Full-time availability
- Must be personable with extraordinary communication skills
- Must be coachable / adaptable
- No previous experience required!
- Must have a passion for people
- High school diploma
#IND2
Job Types: Full-time, Part-time
Pay: $4,000.00 - $6,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
License/Certification:
- Driver's License (Preferred)
Work Location: Multiple Locations