Operations Associate

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.
We are seeking an Operations Associate on a contract basis to help support our Customer’s business needs. The main function of this role is to support the operations manager in ensuring that different departments in the company are aligned. The candidate in this role will directly support the company’s processes, improvements, and internal or external initiatives. The role is 100% remote but must reside near these locations: Baltimore, MD, Boston, MA, Houston, TX, Los Angeles, San Diego, and Menlo Park, CA . Candidates must be able to work PST hours .

What You’ll Do:
Help demonstrate the company’s commitment to security within the company
Understand the concepts of access controls and the ability to uphold access management principles and commitments
Evaluate access requests and provide access to internal and external tools
Assess and recommend improvements to access management and enforcement tools
Help identify, organize, and remedy excessive permissions
Assist in maintaining standard operating procedures for provisioning access to sensitive data
Understand technical implementation details necessary to manage access to custom-built tools
Understand the security policies and protections while being able to communicate them to audiences with varying technical knowledge
Assist with daily activities and functions of the team to maintain the policy, compliance, and risk management commitments
Work, coordinate, and collaborate with a globally distributed team
Join an on-call rotation to field urgent and important requests
Provide Tier 1 support to 3rd party security, policy, risk, and compliance projects and programs

Must-Haves:
Passion for Information Security and how to protect over 2 billion users
Basic knowledge of concepts related to Information Security
Experience with user provisioning and access management processes
Familiarity with Standard Operational Procedures (SOPs) - executing, contributing to, and creating them
Experience evaluating, prioritizing, and fulfilling operational requests with an eye on quality and efficiency
Understands automation and seeks opportunities to implement it where appropriate
Excellent communication skills
Demonstrated ability to work independently and effectively with individuals across various levels
Experience with assisting in collecting and analyzing data
Ability to collaborate within a team and with cross-functional partners
Willingness to work on weekends

Education:
Bachelor's Degree is preferred

Hours & Location:
M-F, 40 hours/week . This role will be 100% remote and candidates must be able to work PST hours .
Possible weekend work requirements
All applicants applying for U.S. job openings must be legally authorized to work in the United States and must have US residency at the time of application.
Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
Accrued PTO: Up to 15 days per 12 months on assignment
New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)
Remote Options: The position is 100% remote but must live near one of the locations below:
Baltimore, MD
Boston, MA
Houston, TX
Los Angeles, CA ($22.47 - $37.47)
San Diego, CA ($20.33 - $35.33)
Menlo Park, CA ($25.54 - $40.54)