CUSTOMER SERVICE
Job Posting for CUSTOMER SERVICE at The Nagler Group
JOB SUMMARY
Seeking a Client Services Associate!
What a Day Looks Like:
- Be the Client Whisperer: Provide exceptional support to the Client Experience team and create unforgettable client experiences.
- Master of Communication: Handle incoming and outgoing calls, emails, and live chats, and addressing queries.
- Organization Guru: Support accounts and expertly managing requests and timelines.
- Thrive in the Fast Lane: Embrace a fast-paced, client-oriented environment that keeps you on your toes.
- Tech Savvy: Utilize CRM software to document, manage, and track client support.
- Team Player Extraordinaire: Collaborate with colleagues from across the organization to deliver exceptional client experiences and drive success.
- Bridge Builder: Act as a liaison between sales and clients, ensuring smooth communication across all s departments.
- Continuous Improvement Champion: Identify areas for process improvement and suggest solutions to enhance the Client Experience Team's performance.
- Support Superhero: Provide administrative support to the Client Experience team, stepping in to fulfill strategic initiatives when needed.
Skills, Experience, and Education You Bring:
- Organizational Wizard: Impeccable organizational skills, sharp attention to detail, and the ability to juggle multiple tasks and projects flawlessly.
- Stellar Communicator: Exceptional verbal, written, and presentation skills, with a knack for building strong relationships.
- High-Energy Dynamo: Bring enthusiasm, professionalism, and a positive demeanor to every interaction.
- Client Service Royalty: A natural problem solver with a customer-centric approach that leaves clients impressed and satisfied.
- Team Player Extraordinaire: Thrive in both team and independent settings, with the motivation to accomplish goals.
- Tech Whiz: Advanced computer skills in CRM, TotalView, and Microsoft Suite, making you a digital powerhouse.
Experience and Education:
- 5 years in a client service-focused environment, with a high school diploma or equivalent.
Looking to pay up to $24/HR DOE
Please send your resume to jmartin@naglergroup.com
TNG123
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Salary.com Estimation for CUSTOMER SERVICE in Hooksett, NH
$41,570 to $53,148
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