Job Posting for Coordinator, Donor Relations at The National Park Foundation

Reporting to the Senior Director, Donor Relations, the Coordinator, Donor Relations is an essential part of the Philanthropy team, working to create an outstanding experience for donors at the National Park Foundation. The successful candidate will be responsible for producing timely, accurate, and thoughtful acknowledgments and receipts, assisting in the development and delivery of donor cultivation, and stewardship communications and activities.

This is an exciting time for NPF as we are in the quiet phase of a landmark campaign designed to mobilize the efforts of the 400 park partner community in support of the National Park System. This “collective campaign” will result in more money raised for the parks, more impact in the parks, and increased capacity of park partners. This unique approach to supporting national parks will create fundraising urgency and opportunities of national significance.

WORKING AT NPF

The National Park Foundation works in partnership with the National Park Service (NPS) to enrich America’s national parks through private support, safeguarding our heritage and inspiring generations of national park enthusiasts. Chartered by Congress in 1967, the National Park Foundation is founded on a legacy that began more than a century ago, when private citizens from all walks of life took action to establish and protect our national parks.

Today, NPF carries on that tradition as the only national charitable nonprofit whose mission is to directly support more than 400 national park sites across the country. As the National Park Service’s official nonprofit partner, the National Park Foundation supports projects and programs across the system. We protect our natural, cultural, and historical heritage and connect people to all that the parks have to offer through our work.

For more information on the full range of programs and projects supported by the National Park Foundation, please review our website at www.nationalparks.org.

Essential Functions/Duties/Tasks:

Produce and ensure timely delivery and accurate tracking of acknowledgment letters, receipts, and other acknowledgment materials for internal donor audiences.
Ensure accurate receipt and acknowledgment data is available for upload files on a weekly basis.
Develop, create, and update standard acknowledgment templates for unrestricted and various restricted programs.
Write bespoke acknowledgments, following specific guidelines, for the President and CEO to send to their network of donors.
Work with NPF content creators and teams to develop a library of content for efficient acknowledgment development.
Serve as the "keeper" of the overall acknowledgment process for all donors, including those processes outside of direct purview.
Track and prepare pledge reminders; coordinate with relationship managers to ensure delivery as appropriate.
Manage, purchase, and oversee fulfillment and distribution of America The Beautiful Federal Land Passes to qualified donors.
Participate in copy editing and review of selected written materials for donors.
Coordinate and support the creation and distribution of donor communications, including specialized stewardship touches for principal and major gift donors and other special audiences.
Act as back-up contact for event registrations/RSVPs.
Print nametags, place cards, escort cards, and other materials for events.
Assist in preparing and mailing formal invitations for engagement events.
Follow established processes and support the Donor Relations teams submit and track expenses for approval and payment to vendors.
Monitor and manage incoming email to two Donor Relations inboxes.
Primary database support for Donor Relations, updating records, compiling biographical information, data entry, and generating reports and queries.
Identify ways to strengthen processes to increase the efficiency, efficacy, and donor-centricity of our work.
Work collaboratively within department and with all National Park Foundation staff members.
Perform other duties as assigned, within the scope of work.

Required knowledge, skills, and abilities:

Knowledge of working with data in relational databases, preferably Raiser’s Edge or Raiser’s Edge NXT. Ability to understand data structure. Comfort manipulating extracted data in Excel and managing mail-merge functions in Word.
Strong communication, writing, and editing skills with attention to detail; proven capabilities to draft and edit correspondence and other written communications.
Self-motivated and proactive/inquisitive, with demonstrated ability to be flexible, work independently, collaborate with others as needed, make sound decisions, and exercise good judgment and professionalism always. Demonstrates a team attitude.
Ability to work collaboratively and independently, within a diverse and multi-disciplinary team environment, and with diverse internal and donor constituencies in a fast-paced environment.
Highly organized with exceptional attention to detail.
Demonstrated high proficiency using Microsoft Word, Excel, PowerPoint, and SharePoint.
Customer service mindset; commitment to continual improvement.

Preferred experience:

A minimum of two years of experience preferred in philanthropy or donor relations and stewardship.
Experience writing for multiple voices within a non-profit organization.

Compensation and Benefits:

The National Park Foundation offers a competitive salary and benefits program. Starting compensation for this opportunity is $54,000 and is commensurate with the level of experience of the candidate. This position is a hybrid and onsite role at NPF’s newly designed headquarters in Washington, DC and will have access to an onsite fitness facility, exciting downtown Washington, DC community and a variety of metro stations.

TO APPLY

Submit your application through the National Park Foundation ADP portal. Please submit at least 2 brief writing samples, preferably examples of personalized acknowledgment letters.

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Coordinator, Donor Relations

Job Posting for Coordinator, Donor Relations at The National Park Foundation

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