Hotel Assistant General Manager

The position will be responsible for supervising/managing/overseeing the following departments: Rooms Division (Front Desk, Guest Services, Housekeeping, and Food & Beverage)

This position reports to the General Manager.

Job Requirements:

· Coordinate various Departments on behalf of General Manager.

· Cover management shifts in various departments when needed

· Experience supervising Rooms Departments

· Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property.

· Experience developing standards and operating procedures.

· Thorough understanding of yield management principles.

· Participate in MOD program.

Leadership Requirements:

· Ability to manage change effectively.

· Provide leadership to the departments to achieve their goals and objectives.

· Communicate the goals and objectives and inspire employees to achieve those goals.

Managerial Requirements:

· Clear, concise written and verbal communication skills.

· Ability to clearly and concisely present technical subjects.

· Demonstrate team building experience.

· Track record promoting an atmosphere of teamwork.

· Demonstrate ability to lead by example.

· Build morale and spirit.

· Participative management style.

· Use a "hands-on" approach to management.

· Solid career progression up through the ranks.

· Abilities to inspire, train, and develop people for promotion.

· Experience training and cross-training employees.

· Instill a guest service attitude in all employees.

· Instill a "can-do" attitude in employees.

· Coach employees how to resolve and de-escalate conflicts.

· Instill a calm, organized approach in all situations.

Business Skills:

· Strong technical skills.

· Excellent time management skills.

· Strong organizational skills.

· Excellent knowledge of computers.

· Strong customer service orientation and skills.

· Excellent listening skills.

· Exceptional detail in follow-up.

· Strong budgetary, projections, and cost control skills.

· Follow/enforce company policies and procedures.

· Resolve problems.

· Assume responsibility/accountability.

· Understand security requirements.

· Thorough understanding of HR requirements and regulatory agency requirements.

· Create courteous, friendly, professional work environment.

· Provide overall direction, coordination, and ongoing evaluation of operations.

· Creative problem solving skills.

· Ability to quickly evaluate alternatives and decide on a plan of action.

· Think creatively.

· Forecasting skills.

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Holidays
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel management: 5 years (Required)
• Hospitality: 5 years (Required)

Ability to Relocate:

• State College, PA 16803: Relocate before starting work (Required)

Work Location: In person