Studio Coordinator

Are you interested in using your vast administrative experience and customer service skills to serve a diverse community of ceramic artists? Do you thrive working in an environment that is welcoming and inclusive? Do you want to join our 50 year-young Berkeley institution that provides a home for our members and students to express their creativity? If you said yes to any of these questions, consider joining The Potters’ Studio as our next Studio Coordinator!

What You’ll Do

The Studio Coordinator is responsible for supporting the Program and Operations Team in the administration and logistics of Membership and Classes to ensure efficient operation of the studio. Reporting to the Executive Director, this role is responsible for coordinating all aspects of our 8-week cycle classes including creating and modifying schedules, student registration, addressing instructor needs, reviewing scholarship applications and onboarding recipients. The Studio Coordinator oversees all the administrative aspects of our membership program which include inviting and onboarding members, working with the finance team on invoicing, and sending membership satisfaction surveys. The Studio Coordinator is the subject matter expert on all administrative duties (e.g., scheduling, electronic file maintenance, scanning, typing, copying) and whose work includes coordinating events and workshops with our Program Director, supporting our Executive Director and our Board, maintaining all forms of communications with our staff, members, and instructors, and handling sensitive data with confidentiality. This position requires punctuality, reliability, adaptability, and the ability to always maintain a professional demeanor, regardless of circumstances.

Who You Are

We are seeking a friendly, energetic candidate that has the following knowledge, skills, and abilities in their toolkit:

• High school diploma or GED issued by an accredited institution.
• At least two (2) years of relevant experience in an administrative support role, preferably in a nonprofit, arts, or educational environment.
• Willingness and ability to learn and master new technologies and software, as needed.
• Intermediate to advanced proficiency in iOS.
• Intermediate to advanced level proficiency in Microsoft 365, POS systems, Mailchimp, Survey Monkey, Squarespace, MS Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets)
• Excellent people skills; relates well on the phone and in person; demonstrates patience, kindness, and tact in all interactions with Members, Students, and Staff.
• Excellent time management skills and ability to multi-task; strong organizational skills.
• Excellent written and verbal communication skills.
• Attention to detail and creative problem-solving skills.
• Be comfortable as a multi-tasker and can work in a fast-paced environment.
• Show initiative and have a positive attitude to doing assigned tasks.
• Ability to work autonomously as well as part of a team, and to stay focused under pressure.
• Ability to work outside typical hours on occasion.
• Commitment to creating a community that fosters equity of experience and opportunity, and ensures that members, students, and staff of all backgrounds feel safe, welcome, and included.
• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.
• Friendly, reliable, and flexible.

Preferred Qualifications

We will be so excited if you also had some of these bonus skills:

• Experience with ceramics and clay.
• Proficiency with Adobe Creative Suite.
• Experience working for a nonprofit organization.

Physical Requirements

This position performs its duties in an open office environment with no climate control settings. You must be able to perform the following duties with or without accommodation:

• Stand, sit, kneel, walk, bend, and perform repetitive motions for the duration of an eight (8) hour shift.
• Able to operate standard office equipment including computers, keyboard, phones, POS machines, and printers.
• Traverse safely throughout the entirety of the facility including climbing stairs.
• Safely lift, move, and transport items weighing up to 25 lbs in and out of vehicles.
• Communicate in a clear speaking voice in person, over the phone and during video conferences.
• Complete COVID-19 primary vaccination series and most recent vaccination booster available.

Compensation & Benefits

This is a regular full-time, non-exempt position scheduled to work 40 hours per week, Mondays through Fridays, 9:00 am – 5:00 pm, with occasional evening and weekend events with advanced notice. The starting rate of pay is $24.00 - $27.00 per hour ($49,920 - $56,160 annualized) with an initial 90-day evaluation/review period.

The Potters’ Studio is proud to provide our team with benefits to support a healthy work/life balance:

• Generous paid leaves including 12 holidays, 10 vacation days, 6 sick days, and 4 personal days accrued in your 1st year!
• 100% coverage on our base Kaiser HMO health plan with ability to buy-up to a wide array of carriers including Anthem, CIGNA, and Sutter Health.
• 100% coverage on our Delta Dental and VSP vision plan.
• Ancillary paid benefits through UNUM include life and AD&D insurance, travel assistance, and employee assistance program.
• Optional participation in our 401k plan after one (1) year of service.
• Full Membership Benefits to The Potters’ Studio.

How to Join The Potters’ Studio Team

We encourage all who are interested to apply regardless of whether they meet all the skill requirements listed here. We are committed to opening access to all people who wish to learn and grow in a creative environment.

Apply for this position by submitting your cover letter and resume to: https://akamaisolutions.hire.trakstar.com/jobs/fk0vi6e?cjb_hash=O_acSf30&apply_now=true or email cover letter and resumé to jobsearch@berkeleypottersstudio.org. Your cover letter should include why you would be a good fit, what you’d bring to the organization and what appeals to you about this position. Due to the size of our team and the physical nature of our work, we are unable to respond to phone calls.

The Potters' Studio is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), incarceration history, genetic information, age, marital status, sexual orientation, military and veteran status, denial of family and medical care leave, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

About The Potters’ Studio

The Potters' Studio is a nonprofit 501 (c)(3) organization located in Berkeley, CA and has been in operation for over 50 years. We are a ceramics studio that has 24/7 access for members. We hold classes and workshops in-person and have firing services for members and non-members.

Our mission is to educate, nurture and inspire a diverse community of ceramic artists. We provide the space, support and tools for creativity, growth, community, connection, and joy for those who make and appreciate ceramics. We believe that diversity and inclusiveness make for a better experience for everyone.

We are a community-based organization and welcome and care about everyone who interacts with the studio. We foster connections and sharing experiences in our community. Our goal is to make ceramics available to all, regardless of race, gender, sexual orientation, or ability.

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $24 - $27