Assistant Residential Program Manager

The Assistant Residential Program Manager provides program development and administrative responsibilities, knowledge in coordination of behavior program planning and medications, coordination of all individual services, supervision of program staff, managing program finances and individual’s finances, ensure physical site is clean and well maintained, liaison with families, neighbors, employers and government agencies.

Duties and Responsibilities:

I. Individual Services

1. Monitor all individual services within the program.

2. Develop and implement individual programs.

3. Serve as a resource to other program staff.

4. Provide direct service to individuals in a sensitive, professional manner.

5. Provide ongoing communication with families/guardians.

6. Obtain input from all individuals and families/guardians regarding their services.

7. Serve as the Human Rights Officer, or designate another staff person to be the Human Rights Officer. Provide training and supervision to Case Manager designated as Human Rights Officer.

8. Assist Program Manager in implementing data collection systems for each individual and the ensure utilization of those systems with the Director of Residential Services.

9. Supervise the development of all individuals’ ISPs. Attend internal/external individual conferences/ISPs when the Program Manager is unavailable.

10. Ensure that ISP goals and objectives are developed and implemented in accordance with Price Center and DDS guidelines.

11. Ensure that medical/dental appointments for each person in the program are scheduled and followed through. Attend and transport individuals to medical appointments.

12. Maintain program records and files and monitor and maintain client record keeping system.

13. Assume case management and direct care functions as assigned.

14. Oversee Medication Administration, including re-ordering and ensuring records are complete and accurate.

15. Support program participants’ right to express their religious affiliations and cultural traditions through preferred and relevant activities. Support diversity of individuals served through respect of religious preferences and/or cultural backgrounds.

II. Staff, Supervision and Management

1. Serve as the primary person in charge, in the absence of the Program Manager, during each working day (as assigned), giving direction and instruction as needed to regular and relief staff.

2. Prioritize daily training, recreation and other activities.

3. Monitor daily record sheets.

4. Assure quality in program implementation, on a day-to-day basis.

5. Meet regularly with Case Managers to address their individual issues and concerns.

6. Meet regularly with the Program Manager to ensure coordination and consistency between days and shifts of each week.

7. Participate in hiring, orientation, supervision and evaluation of Case Managers and Relief staff.

8. Provide feedback to Case Managers on job performance weekly and serve as shift lead during scheduled shift.

9. Monitor staffs’ ISP and Progress Notes documentation.

10. Coordinate with the Program Manager and facilitate implementation of in-service training for staff.

11. Attend all staff meetings and facilitate weekly staff meetings in the absence of The Program Manager.

12. Monitor all case management of individuals by staff.

III. Program

1. Maintain program budget. Utilizing the program budget, assure fiscal stability by staying within the parameters of the assigned line items. Confer with the Program Manager and Director of Residential Services on any line item variations.

2. Maintain the physical facility for safety/cleanliness and health for maximum program efficiency.

2. Assist the Director of Residential Services in developing and implementing program procedures that reflect the individual operational needs of the program.

4. Participate in program licensing procedures. Maintain compliance with regulatory, accreditation, and licensing affiliates.

5. Communicate with families/guardians and DDS staff and develop cooperative relationships.

6. Review the activities of the Human Rights Coordinator and the Human Rights Committee with the Director of Residential Services to ensure that the program is maintaining the rights of the people served.

7. Ensure the timely completion of all assigned written materials.

8. Review and reconcile with receipts each individual’s fund balances on a weekly basis.

IV. Agency Administration

1. In the absence of the Program Manager provide managerial support and supervision.

2. Attend management meetings when required.

3. Participate in regular supervision with the Program Manager and Director of Residential Services.

4. Participate in agency-wide organizations and projects on an as-needed basis.

5. Maintain financial management of the program finances in conjunction with the Director of Residential Services.

6. Provide On-Call response for assigned residence.

V. Community Relations

1. Represent the agency and the individuals to other organizations and individuals in a positive, professional manner.

2. Maintain regular positive communications with families of individuals, neighbors, employers, service professionals and other.

Qualifications:

• Associates Degree preferred and two (2) years of experience or three (3) years of supervisory experience working with persons with developmental disabilities preferred.
• Demonstrated organizational and teaching skills.
• Possession of a valid Driver’s license, a good driving record and a willingness to use personal or agency vehicle in the course of employment.
• Supervisory and administrative skills.
• Ability to communicate orally and in writing.
• Familiar with service systems for people with developmental disabilities.
• Ability to lift and support body weight of any program individual with assistance of another employee.
• Must be MAP certified.

Benefits:

• Generous vacation, personal and sick time available to all full and part time employees.
• Employer paid Life, Long Term Disability, and AD&D insurance offered at no cost to the employee.
• Competitive Health and Dental Insurance with employer paying a substantial portion of the cost.
• 403B retirement plan with employer match.
• Company scholarship program, student loan forgiveness and tuition remission programs
• $1,000.00 New Hire Bonus offered after successful 90-day introductory period
• $750.00 Employee Referral Bonus offered after successful 90-day introductory period

COVID-19 considerations:

• Virtual, Phone or in-person interviews begin the hiring process
• Increased sanitation measures in all programs and group homes
• Full PPE provided to all positions
• COVID vaccination required for all new employees

Who we are:

The Price Center is a non-profit human service organization in Newton Highlands. Our mission is to empower individuals with intellectual and developmental disabilities to thrive in their living, social and work communities. For more information on The Price Center, please go to our website at: http://www.thepricecenter.org

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Day shift

License/Certification:

• Driver's License (Required)

Work Location: In person