What are the responsibilities and job description for the Restaurant Host position at The Red Lion Inn?
Benefits
Group insurance, including medical, dental and vision, in addition to company-paid life insurance
Optional insurance plans include Short and Long-term disability, Accident and Critical Illness
401K retirement program with employer match
You work hard and deserve time to unwind and relax. That’s why we offer paid time off including vacation days, personal days and holidays
Hotel discounts throughout Main Street Hospitality’s hotel portfolio
Career development, child reimbursement and more!
Responsibilities
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Server's name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Answer incoming calls and address customers’ queries
Assist wait staff as needed
Qualifications
Proven work experience as a Greeter or similar role
Customer service experience a plus
Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties
Very self-confident and mature; able to manage systems, employees, and demanding guests
Extremely self-sufficient with good analytical, administrative, and problem-solving skills
Good discretion and independent judgment in evaluating data and determining courses of action
Ability to interpret, and implement management policies or operating practices
Good self-discipline with an ability to complete tasks independently
Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Group insurance, including medical, dental and vision, in addition to company-paid life insurance
Optional insurance plans include Short and Long-term disability, Accident and Critical Illness
401K retirement program with employer match
You work hard and deserve time to unwind and relax. That’s why we offer paid time off including vacation days, personal days and holidays
Hotel discounts throughout Main Street Hospitality’s hotel portfolio
Career development, child reimbursement and more!
Responsibilities
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Server's name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Answer incoming calls and address customers’ queries
Assist wait staff as needed
Qualifications
Proven work experience as a Greeter or similar role
Customer service experience a plus
Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties
Very self-confident and mature; able to manage systems, employees, and demanding guests
Extremely self-sufficient with good analytical, administrative, and problem-solving skills
Good discretion and independent judgment in evaluating data and determining courses of action
Ability to interpret, and implement management policies or operating practices
Good self-discipline with an ability to complete tasks independently
Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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