Call center representative

Description :

Who is Revenue Group?

Revenue Group was founded in 1994 with commitment to exceeding client expectations while maintaining an exceptional industry reputation.

Revenue Group aims to be a premier full-service agency, always representing our clients with the highest possible regard.

Our success is measured not only by financial achievement, but by the high level of opportunity offered to our team members, the relationships treasured with our clients, and a commitment to integrity within the community.

Within the organization, Revenue Group relies on each and every team member to contribute their talents in order to succeed.

The company provides ongoing training and all the technological tools needed to ensure client expectations are exceeded.

Our employees voted us Top Workplaces in 2022 and 2023!

Our Mission :

Revenue Group is the leading business process outsourcing agency. We are committed to exceeding client expectations and maintaining an exceptional industry reputation in a rewarding stakeholder environment.

Revenue Group is looking for an experienced tele sales agent to generate sales in a fast-paced environment. Telesales agents are responsible for contacting businesses to identify potential customers and to inform them about a product or service using a script.

They are tasked with answering questions about products while asking questions to understand the customer requirements. After 90 days, we offer a full benefits package including : PTO, medical, vision, dental, 401K, Employee Assistance Program, 8 paid holidays and much more!

The shift for this position is 9 : 00am to 5 : 30pm EST Monday to Friday; with the potential to earn up to 40 hours. (Training hours are first 5 days 9 : 00am to 4 : 00pm EST with 1 hour lunch)

The hourly rate is $18.00 plus a monthly bonus potential.

Responsibilities

• Deliver scripted talks to businesses explaining the benefits of the products or services to persuade potential customers.
• Ask pertinent questions to understand the customer's requirements and persuade them to buy.
• Navigate Microsoft Excel tables for information while on the phone.
• Record sales enrollment information accurately in a computer system.
• Complete a third-party verification for each agreed contract.
• Work with multiple computer applications while simultaneously taking inbound / outbound calls.
• Other duties as assigned.

Expectations

• Achieve and maintain production goals.
• Possess a willingness to learn, be intuitive, be resourceful and be coachable.
• Uphold quality standards to achieve customer satisfaction.
• Continually update knowledge of company products, services, and industry
• Provide a positive sales experience using a confident and persuasive personality combined with exceptional product knowledge.

PM21

Requirements :

• 2 Years business-to-business sales experience (Must have)
• Call center experience.
• Microsoft Excel experience.
• Excellent data entry and typing skills.
• Understanding of customer service practices and principles.
• Proficient in relevant computer applications.
• High school diploma or equivalent preferred.
• 7 Year Background Check.

Our Benefits :

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) Up to 10 days your first year!
• 8 Paid Holidays Including your birthday!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)

EEO Statement :

We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state / province, or local laws.

PM21

Compensation details : 18-18 Hourly Wage

PIf8ebf58cd225-26289-34257708

Last updated : 2024-05-03