Director of Community Engagement

Job Objective:The Director of Community Engagement is responsible for engaging the community with The Salvation Army through community relations and partnership programs with media, private and public sector organizations and churches. Managing posts for all social media and monitor social media for Kansas City, KS service area. Serve as liaison to the Development Department at Divisional Headquarters.

Essential Functions:

Fundraising

• Track corporate and foundation giving and provide funding status reports as requested by the Corps Officers and/or DHQ
• Schedule and arrange donor visits with corporations and foundations
• Maintain donor files, contacts within Salesforce, and provide donor recognition
• Maintain current knowledge of fundraising issues and trends through study and participation of fundraising issues and trends through study and participation in fundraising conferences and seminars
• Focus on and coordinate special events such as the Christmas Appeal, Celebrity Bell Ringing, Advisory Council Ring Day, Annual Civic event, working closely with Department Heads and Kansas City Corps Officers
• Create and implement strategies for solicitation of donations and grant funds from corporations, foundations, and government tax credit programs
• Serve as liaison to other community support service agencies (i.e., United Way), government agencies and The Salvation Army counterparts
• Increase the awareness of the valuable ministries and services of TSA within the community creating partnerships for all Service area programs
• Work closely with the Advisory Council
• Market The Salvation Army to outside organizations and businesses with the intent of increasing financial support to Salvation Army programs
• Make and coordinate presentations to Service Clubs, Schools, businesses and churches to educate the community on the work and mission of The Salvation Army as well as assist in raising program funds
• Participate as an active member in a service club as approved by the Kansas City Corps Officer

Media and Social Media Management

• Manage all social media channels for the Kansas City Service area and programs, including measurement on deliverables, timelines, and budgets
  • Manage strategic planning, support, and implementation to leverage social media as an important element of our digital marketing programs, both organic and paid
  • Coordinate interviews and disperse news releases as approved by the Kansas City Kansas Corps Officer and Director of PR & Marketing
  • Manage the design, production and maintenance of local web site working with the appropriate Divisional Headquarters staff
  • Manage content development, editorial calendar, and channel distribution for all social channels including Facebook, Twitter, Instagram, and YouTube
  • Moderate social media channels and act as a brand ambassador by interacting with our followers on social media communities
  • Identify, document, and build relationships with key influencers to generate brand exposure and interaction via advocates and fans
  • Utilize social media analytics to optimize campaigns and provide clear recommendations on how to further grow engagement
  • Collaborate with other teams to ensure the branding/voice of all our social media outlets is consistent in messaging
  • Have knowledge of social media industry trends
  • Document and streamline social media workflows and guidelines
  • Focus on continual optimization and improvement of social media activity
  • Handle display work at events in the community to better promote the work and mission of The Salvation Army
  • Develop and distribute quarterly program newsletters
  • Manage internet presence, social media and emerging market initiatives to maximize presence, impact and financial campaigns
  • Develop and maintain the annual Community Relations/Development Calendar

Minimum Qualifications:

Education: Bachelor's degree in related field from an accredited college or university or minimum three years' combined experience in community relations, non-profit service and special events management

Experience:

• Knowledge of modern fund raising and public relations principles and practices
• Demonstrated ability to build professional working relationships with contacts in the community
• Demonstrated ability to develop effective public relations materials that can be used in increasing presence, awareness and funding of The Salvation Army
• Demonstrated ability to solicit and secure funding support from organizations, individuals, churches
• Knowledge of, and experience with, internet and electronic media outlets for publicity and fund raising
• Ability to use standard office equipment
• Proficiency in Microsoft 365 and database management required for media outlets, churches and corporations
• Compliance background beneficial

Certifications/Licenses: None

Skills/Abilities:

• Must possess excellent communication skills with the ability to work harmoniously as part of a team within a culturally diverse environment
• Excellent interpersonal and customer service skills, with the ability to establish and build relationships
• Supervisory skills and the ability to build and motivate teams
• Computer literate including proficiency in Microsoft Office, Outlook and databases
• Possess an aptitude in both written and oral communication with public speaking experience
• Good organizational skills, with the ability to manage multiple tasks simultaneously and meet deadlines
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds

Supervisory Responsibility: None

Physical Requirements: Include speaking, hearing and vision ability, and excellent manual dexterity to be able to perform professional communication skills; lifting, pulling, and pushing of materials up to 50 pounds; sitting up to 8 hours per day; bending, squatting, walking, and standing up to 4 hours per day; Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Travel: As required for business

Driving: Driving is required. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Working Conditions: Work is primarily performed in a typical office environment; moderate noise level

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

• Full Time Position
• Benefits Eligible - Medical, Vision, Dental Insurance; Life Insurance; Supplemental Insurance; Retirement Plans; PTO