What are the responsibilities and job description for the Intake Worker position at THE SALVATION ARMY CENTRAL TERRITORY?
The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Summary/Primary Purpose: Interview and assess clients’ request needs and administer service. Willing to utilize trauma informed practices.
Essential Duties and Responsibilities:
- Complete interview for clients requesting services, i.e. food pantry, clothing, disaster assistance.
- Determine clients’ needs and provide emergency material assistance and/or referral, if applicable.
- Consistently stock supply for the food pantry and participate in unloading, sorting and storing deliveries from the Foodbank and other seasonal services as directed.
- Assess and refer eligible clients with children to the Pathway of Hope program.
- Screen applicant, book appointment and complete interview for client requesting assistance with Black Hills Energy, Omaha Public Power District and Metropolitan Utilities District.
- Complete case files and paperwork within 24 hours and complete daily stats for each client receiving services.
- Compile and tally accurate monthly reports and submit to program coordinator for completion.
- Enter accurate data regarding clients receiving assistance in Service Point in a timely manner.
- Assist with preparation and application process for Christmas Bureau including applications, data entry, or special services.
- Assist with preparation, application process, distribution and completion of the back to school program.
- Network with other community organizations and attend meetings to build relationships and make referrals.
- Participate in goal planning and program development and attend all mandatory yearly trainings and additional in-service trainings as applicable.
- Participate in staff meeting and Performance Quality Improvement.
- Participate in community events that benefit the MASS program, i.e. run/walk, Post Office food drive, Girl Scout food drive, etc.
- Assist with keeping the pantry and hallway areas neat and clean.
- Driving is a requirement of the position,
- All other duties as assigned.
Supervisory Responsibilities: None
Education and/or Experience: Two-year associate degree in human services or related field, preferred and one-year related work experience required.
