Receptionist

Essential Responsibilities:

• Provide administrative support to the Corps Officer(s) as related to business of the front desk and food pantry services.
• Warmly greet, answer and provide referrals as appropriate to guests and callers.
• Receive donations that come in the front door and make sure they are distributed to the correct department.
• Receive and organize postal items.
• Assist with the Food Pantry management and distribution to those we serve with kindness and respect.
• Assess the basic social service needs of participants in order to direct them accordingly.
• Maintain and manage food pantry database and forms necessary for reporting.
• Know what is on all three calendars for the day, Social service, Corps and Community Center.
• Ability to work with front desk and pantry volunteers to help recruit, schedule and train them in the process of the front desk.
• Maintain positive work atmosphere through appropriate conflict management, courteous demeanor, and professional and appropriate communication practices.
• Maintain compliance in The Salvation Army's “Safe from Harm” Certification.
• Perform other duties as assigned as related to the administrative support.

Position Ranking:

• Regular Part Time 25 Hrs/Wk

Qualifications:

Candidates must have a passion for fulfilling the mission of The Salvation Army and must be articulate in presenting the same to others.

Candidates must successfully pass the pre-employment background inquiry and annual motor vehicle check with a valid driver's license.

Education:

High School Diploma or equivalent experience considered.

Skills:

• Team player, self-starter, and perform well with minimal supervision.
• Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
• Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
• Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications, Internet and Social Media platforms.
• Must be able to work days, evenings, weekends and holidays as necessary. Especially in emergent situations.

Physical Demands/ Work Environment:

This Position is required to do basic business and office work. In order to successfully perform the essential functions of this position, the individual is regularly required to talk and listen, stand, walk, sit and use hands. Individual must be able to regularly lift up to 30 pounds and occasionally lift up to fifty pounds. The use of Office and Computer Equipment is necessary. Vision abilities will require close vision. Work may be performed indoors and occasionally require outdoors to attend meetings. There is low to moderate noise level for this position.

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