Housing Monitor

Job Summary:

Serves as housing monitor; accepts and processes residents staying in lodge/shelter overnight; receives and receipts fees received from residents, if applicable; monitors the activity of residents on an assigned shift ensuring safety, security, and compliance to house rules; maintain accurate and complete records and logs containing pertinent information; ensure that lodge/shelter is maintained in neat and proper order.

Maintains Shelter Cleanliness and Function: (60%) Ensures that all rooms are in proper order before and after the arrival of residents; checks fire equipment and ensures proper working order. Opens and closes the lodge/shelter doors at designated hours of operation, as needed. Completes and assigns housekeeping and other tasks to residents when possible; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules. Cleans Shelter and completes laundry as needed. Answers telephone and response to questions regarding the lodge/shelter operations.

Monitors Residents: (20%)

Monitors the activities of the lodge/shelter residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors and makes periodic rounds of the entire facility; records any unique situations occurring on assigned shift. Distributes towels, linens, and personal hygiene items; secures and distributes client medications as required. Serves meals as prepared for clients during the designated mealtimes, as needed. Responds to emergencies in a calm manner and initiate appropriate corrective actions in accordance with established policies and procedures. Wakes up lodge/shelter clients at the designated time and instructs them to collect their sheets; ensures that all residents are out of the lodge/shelter by the designated time.

Checks Clients into Shelter: (10%)

Checks clients into the lodge/shelter; prepares and monitors client intake cards; prepares resident roster and maintains resident property records as needed. Accepts and receipts nightly lodging fees from residents who have used all of their free nights. Enters this information on the correct form, if applicable. Obtains client’s signatures on forms as well as lodge/shelter rules and regulations. Drops lodging fees and a second copy of the receipt into a drop safe. At end of the shift, drops the daily income form into the drop safe with the last of fees, if applicable. Completes required paperwork representing client intake for the day. Sorts client intake cards in alphabetical order and files remaining intake cards of clients who did not check into the lodge/shelter for the evening.

Other Responsibilities: (10%)

Cover other Shelter Monitor shifts during vacations, or absences of other staff. Assists in preparing and serving meals to residents as well as cleaning kitchen and dining area afterward as needed. Collects and washes all dirty towels and sheets. Cleans, sweeps, and mops the lobby, hall, television room, and patios; empties trash cans and replaces trash liners. Cleans the parking lot and outside area of cans, cigarette butts, trash, etc. Directs clients to the case worker and appropriate agencies for their special needs. Performs other related work as required.

Materials and Equipment:

Photocopy Machine Triplicate Receipt Book Telephone Computer

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Patient demographics:

• Adults

Schedule:

• 8 hour shift

Ability to Relocate:

• Johnson City, TN 37604: Relocate before starting work (Required)

Work Location: In person