What are the responsibilities and job description for the Caseworker position at The Salvation Army USA Central Territory?
The Salvation Army Midland Division Service Unit located in Jerseyville, Illinois, is looking for a Caseworker! This position will provide intake, assessment, and services to individuals seeking emergency social services (ESS) assistance. This will include assistance with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, and other basic needs items. The Caseworker will network with community agencies, programs, and referral resources to benefit clients.
This is a part-time as needed position with starting pay of $15.00 per hour!
813 W CARPENTER STREET, Jerseyville, Illinois
Essential Functions
- Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
- Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
- Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
- Identify resources available in-service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
- Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army, and other agencies.
- Record electronic and written client information in paper and computer records and maintain client confidentiality.
- Record statistical data and provide statistical reports in a timely manner.
This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Education and Experience
- Associate degree in human services field with one (1) year related work experience with some supervisory experience.
- Combination of education and experience will be considered.
- Must have an outgoing personality with good communication skills and an ability to work with diverse cultures.
- Strong leadership style and good organizational skills required.
- Commitment to carry out The Salvation Army's mission is essential.
- Knowledge of The Salvation Army and Government, State and community resources is helpful.
- Must have working knowledge of computers.
- Must have reliable transportation, a valid Driver's License, and pass TSA MVR check.
- Good communication skills as well as the ability to work with diverse and challenging personalities are essential.
Physicals and Working Conditions
- Capable of occasionally lifting 20 pounds and sometimes up to 40 pounds.
- Occasionally move 50 or more pounds using dolly/cart/truck.
- Must be capable of performing in an office environment to include using a computer, answering phones, etc.
- Most work will be indoors in a temperature-controlled environment.
The Salvation Army, as a religious organization, is exempt from participation in federal and state unemployment insurance programs. The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
