JOB SUMMARY:
Monitors the behavior and activities of guests participating in Salvation Army Kroc Center programming; monitors the security and safety of Salvation Army facilities and buildings to ensure compliance with rules and policies and to protect the safety of staff and members.
ESSENTIAL FUNCTIONS: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
MONITORING OF FACILITY (90%):
Monitors guests’ behavior and activities to ensure compliance with program and facility rules and guidelines; advises guests of the appropriate behavior to stay in the program/facility.
Provides monitoring for the building and grounds by being aware of activities happening across the campus.
Maintains awareness of activities occurring outside of the building; ensures that vehicles are parked in designated areas; ensures property is not vandalized.
Monitors telephones, security cameras, and fire alarm system; notifies proper authorities and supervisor when emergency assistance is needed.
Monitors and assists guests coming in/out of the facility; ensures compliance with program/facility rules.
Ensures all exterior and office doors are locked and secured after business hours.
Ensures that any fire hazards or unsafe conditions are reported.
Reports suspected contraband or inappropriate items which jeopardize the security and safety of other guests and staff.
Prepares and maintains logs and records for assigned shift; ensures the accuracy and completeness of the same.
Locks and unlocks gates and main entrances as needed.
Responds to emergencies by calling for emergency services and aids guests until help arrives.
Remains calm and initiates appropriate corrective actions in accordance with Kroc Center policies.
Responsible for turning away members of the community who are banned, intoxicated, listed on sex offender registry, or otherwise ineligible for Kroc programs and services.
Ensures that all guests are out of the facility by designated time.
OTHER RESPONSIBILITIES (10%):
Answers phone calls, takes messages and logs all calls properly.
Participates in staff in-service trainings and mandatory meetings, as directed.
Completes daily cleanliness check list.
Performs other related work as required.
MATERIALS AND EQUIPMENT:
General Office Equipment
Intercom system
MINIMUM QUALIFICATIONS REQUIRED:
EDUCATION AND EXPERIENCE:
High School Diploma or G.E.D. preferred but not required,
and
six months experience working with the public with experience working in security or facility monitoring preferred,
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
Valid and Current Driver’s License
First Aid, C.P.R. Certification, and Narcan training preferred.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of security practices and procedures.
Ability to influence and control human behavior and enforce security rules and guidelines.
Ability to respond to emergencies quickly and in a calm and effective manner while maintaining control and initiating the proper corrective actions.
Ability to observe member and staff behavior, assess its appropriateness, enforce appropriate safety regulations and emergency procedures. Ability to read, write, and communicate the English language.
MENTAL AND PHYSICAL ABILITIES:
Ability to meet attendance requirements.
Work requires the ability to lift and carry and/or push/pull moderately heavy (less than 25 – 50lbs,) materials, supplies, and equipment. Moderate mobility: duties are usually performed by a combination of standing, walking on a frequent change basis.
WORKING CONDITIONS:
Work is performed in an outdoor and office environment where there are moderate discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Job Type: Part-time
Pay: $12.50 per hour
Expected hours: 28 per week
Ability to Commute:
Work Location: In person
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