Resident Monitor_NE-FL_602-Lodge

THE SALVATION ARMY

JOB DESCRIPTION

JOB CODE: 9720
DATE: 08/05/19

JOB TITLE: RESIDENT MONITOR

INCUMBENT:
REPORTS TO: SOCIAL SERVICES DIRECTOR

DEPARTMENT: LODGE

LOCATION: BRADENTON

FLSA STATUS: NON-EXEMPT

JOB SUMMARY:
Accepts and processes residents staying in lodge overnight; receives and receipts fees received from residents; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge is maintained in a neat and proper order.
ESSENTIAL FUNCTIONS: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.
Checks clients into the lodge.
Monitors clients taking medications.
Prepares and distributes towels, linens, and personal hygiene items.
Receives receipts and processes payments for rent and updates intake cards as needed; obtains clients signature on forms as well as lodge rules and regulations.
Monitors the activities of the lodge residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.
Responds to emergencies in a calm manner and initiates appropriate corrective action in accordance with established policy and procedures.
Opens and closes the lodge doors at designated hours of operation.
Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; prepares, tallies, and balances monies with receipts; drops the money in the safe.
files intake cards of clients who did not check into the lodge for the evening.
Answers telephone and responds to questions regarding the lodge operations.

OTHER RESPONSIBILITIES:
Directs clients to appropriate agencies for their special needs.
May drive Salvation Army vehicles as needed.
Performs emergency first-aid procedures when necessary.
Assists in fire drills.
Performs other related work as required.

MATERIALS AND EQUIPMENT USED:
Photocopy Machine, Telephone, Computer
Fax machine

MINIMUM QUALIFICATIONS REQUIRED:EDUCATION AND EXPERIENCE:
High school diploma or G.E.D.
and
one year experience performing security or social service work preferred,
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

LICENSES AND CERTIFICATIONS:
Valid Florida State Driver’s License.
CPR and Basic First Aid

KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of general office procedures and practices.
Knowledge of basic recordkeeping practices and procedures.
Ability to communicate effectively with clients in order to control, lead, and motivate behavior.
Ability to work with the public encompassing all types of behaviors.
Ability to work independently and with limited supervision while enforcing established policies and procedures.
Ability to maintain driving ability and Salvation Army insurance qualifications.

MENTAL AND PHYSICAL ABILITIES:
Ability to meet attendance requirements.
Ability to read, write and communicate the English language.
Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

WORKING CONDITIONS:
Works is performed in a corrections facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

STATEMENT OF PURPOSE:
The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees.

Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned.