Quality Manager

Quality Manager | Utilimaster | Kansas City, MO

Regular Employee | Salary Exempt

Who we are

At The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.

We are strengthened by nine industry-leading brands - Utilimaster®, Blue Arc™ EV Solutions, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, and Builtmore™. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road — for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward — leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune’s 100 Fastest Growing Companies.

What you’ll do

As the Quality Manager for Utilimaster (A Shyft Group Brand) based at our facility in Kansas City, MO, you will enjoy leading and providing guidance to the supplier and quality teams to meet internal and external monthly KPIs as well as establishing and maintaining professional relationships between the company and our supply base.

You will also:

• Manage the Supplier Quality team and examine supplier capabilities
• Assist with mentoring quality associates and foster positive team collaboration
• Maintain, monitor, and improve supplier quality metrics in partnership with Supply Chain Management
• Assist supply chain management with Supplier Quality
• Enhance and standardize processes, communications, and technology that affect Supplier Quality
• Update and improve internal supplier quality documentation
• Make decisions regarding the completeness, quality, and accuracy of supplier documentation
• Request, receive, review, and make improvements to supplier quality documentation
• Support and participate in the supplier selection process (SET)
• Oversee the monitoring and measurement process (SPARC) and corrective action processes (CART, PSR, SCAR)
• Examine data and utilize formal problem-solving methodologies and tools
• Conduct internal and supplier quality system audits and follow the ISO 9001 standard
• Participate in the corrective action process to monitor, verify, and close actions
• Support internal quality containment activities related to supplier issues
• Collaborate with project teams to define project deliverables and for project planning
• Manage the internal PPAP system and adapt automotive concepts to add value
• Act as the primary liaison with suppliers and engineering on APQP projects
• Ensure suppliers are on track and capable of new launches
• Create and provide technical training to new and less experienced associates
• Train and facilitate the training of new associates in all aspects of their job function
• Aid with hiring, performance management, transfers, promotions, and disciplinary processes
• Manage vacation and timecard approvals, daily and weekly overtime, hiring, and training
• Coach and discipline your team, instill motivation, and resolve personnel issues
• Maintain a high degree of visibility and access to associates
• Communicate cross-functionally to resolve issues and ensure goals are met

Expand your knowledge of The Shyft Group and Utilimaster by exploring the Learn More section below.

• Bachelor’s degree in Engineering, Quality, or a related technical field
• Four or more (4 ) years of supplier quality engineering and product quality engineering expertise plus one or more (1 ) supervisory or above experience
• A proven understanding of engineering principles and quality tools and methods such as Control Plans, PPAP, APQP, PFMEA, 8D, SPC, and Six Sigma
• ASQ or CMQ certification (Preferred)
• Knowledge and experience in ISO 9001 standards and auditing
• Experienced in personnel management
• Intermediate computer skills and proficiency in Microsoft Office
• Familiarity with Minitab or related data analysis tool
• Strong communication and leadership skills

Learn More

The content below is exclusively available on our careers site job description: https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/485?c=theshyftgroup

The Shyft Group

Employee Testimonials

Our Story

Sustainability Report

YouTube

LinkedIn

Join Our Talent Community

Utilimaster

Press Releases

Product Page

Commercial Truck Bodies

Follow Utilimaster on LinkedIn, Facebook, and YouTube

Why The Shyft Group?
We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.

The Shyft Group is an E-Verify Employer

Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.