Event Coordinator/Associate

The Soap Opera on State street in Madison is looking for a full or part time Event Coordinator/sales Associate with the opportunity to help plan, market, and run events, as well as grow into a supervisor role if desired.

Duties:

• Knowing when special events are in the area such as the Madison Night Market, in store events, Holiday events, etc and packing up needed supplies, running the stores booth, and ensuring everything runs smoothly
• Work with Manger to create & promote events
• Welcome customers into the store in a kind warm manor and help them find what they're looking for
• Performing our sales floor duties such as restocking, organizing, making custom scents & scrubs for customers, etc. (You will be trained)
• Opportunity to supervise sales floor once you're comfortable in the shop & your role to ensure everything runs smoothly.
• Know store inventory and our specific procedures to guide customers in a positive and knowledgeable shopping experience. This would include learning The Soap Opera's gift wraps, custom scenting, and other specific procedures to help guide all orders in store, over the phone, and online smoothly

• Price new stock as well as keep it organized in it's specific location in the store (that could be putting it directly on the sales floor neatly and/or in it's back stock location
• Answer customer phone calls and emails kindly and promptly
• General Cleaning of sales floor and shop
• Setting up seasonal displays and general marketing in the store such as A-frame art work
• Learning how to navigate our website orders and products (You will be trained)
• Shipping out online orders in the correct order/manner (You will be trained)
• Blogging about house products for the website
• Musts:

• Be very well organized. Being able to work during events independently to accomplish goals is needed for this position. Brining ideas to the team and growing in your role.
• Sales/Marketing/Retail experience of 1 year required
• Weekend Availability
• Reliable
• Kind and patient with customers and fellow co-workers
• open communicator
• Be able to go up and down stairs (we have a basement)
• Not have an issue being around fragrance
• Ability to stand for a full 8 hour shift
• Lift up to 50lbs

Job Types: Full-time, Part-time

Pay: $11.00 - $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $11 - $18