Surgery Scheduler
Job Posting for Surgery Scheduler at The South Bend Clinic
Responsibilities
The Journeys and Adventures that Await
* Greet patients in a friendly manner whether on the phone or in person..* Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.* Verify patient personal and insurance information -- coordinate pre-op testing per insurance.* Single point-of-contact for internal staff and external inquiries for all scheduled procedures.* Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.* Contact patient to confirm procedure/surgery.* Explain and verify proper prep instructions with patients, route to nurse if appropriate.* Prepare all essential paperwork for referral coordinator and facilities.* Verify daily doctor's schedules, print and distribute to appropriate personnel.* Maintain the strictest patient confidentiality.* Work with billing staff to ensure all procedures are charged.* Cover/fill-in for co-workers as needed.* Track case volume and direct cases to facilities per direction of management team
Qualifications
The Experiences You Bring
* Medical terminology, verbal and written. * CPT and ICD-9 coding. * Referral process.* Must have the ability to learn new computer programs. * Act professionally towards customers, physicians, and co-workers. * Must be able to multitask and prioritize. * Must posses time management skills.
* High school diploma or GED
* 2 years prior surgery scheduling, telephone, computer and customer service experience.
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Job openings at The South Bend Clinic
South Bend, IN
Full Time
South Bend, IN
Full Time
South Bend, IN
Full Time
South Bend, IN
Full Time
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