General Manager, Retail
Lake Buena Vista, FL
Full Time
POSTED ON 10/31/2022
CLOSED ON 1/31/2023
Job Posting for General Manager, Retail at The Spice & Tea Exchange - Corporate
Who We Are
"Creating & sharing the experience of a more flavorful life," is the mission and cornerstone of our business. From a single shop in St. Augustine, Florida, to a national franchise we are powered by flavor, passionate franchise owners, and a desire to bring flavorful memories & ingredients to your kitchen. The unique Disney Springs store functions as a corporate, gold-standard store where the Disney guest is also our guest, ready to experience a more flavorful life.
The Spice & Tea Exchange General Manager
You are the ultimate leader of the store and responsible for its success. You accomplish this by strategically collaborating with corporate leadership to drive objectives and brand programs at the store level. You are responsible for every aspect of store performance, ensuring all areas of the store, team and guests are highly engaged, delivering key results through our world-class guest experience. You are responsible for hiring and developing people and to create a store culture where people feel a sense of belonging and have the opportunity to grow. As a result, your team delivers our world-class guest experience in line with our values and directives. You will identify opportunities to leverage and maximize sales and monitor performance indicators. You will train, coach and mentor, creating accountability to achieve company goals. As a role model that leads by example you are the quintessential brand ambassador of The Spice & Tea Exchange®.
Be the Brand
· Operate the Disney Springs store as the gold-standard, flagship store
· Provide excellent leadership in guest service and people development
· Empower our create & share culture by leading with our values of integrity, passion, distinction, responsibility, and our customer-first mindset
- Maintain a constant ‘everyone is a potential future guest or potential future teammate’ mindset
Guest Service
- Direct team members to ensure optimal guest experience while supporting store operations
· Ensure positive guest service in all areas to include, investigating and responding to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
· Create & share the experience of a more flavorful life!
Performance Results
- Able to quickly understand and address business information: P&L statements, budgets and sales forecasts, retail strategy and approaches- accountable for controllable budget, labor hours and annual sales plan targets
· Identify operational efficiencies with the aim of improving store operations, revenue, profitability, while collaboratively building new systems and processes that promote repeatability and consistency
· Ensure visual merchandising and maintenance standards are met at all times
· Effectively identify, communicate and resolve store issues, acting as an expediter to inform and involve appropriate corporate support when needed
Leadership & People Management
· Lead the store’s hiring strategy through efficient recruiting, selecting, onboarding, reviewing and training processes to build an effective team in collaboration with human resources
· Create and foster a respectful and inclusive team culture to ensure a supportive, productive and fun experience for team members
· Identify and manage ongoing learning and development of all team members consistently by providing direct feedback coaching, continuous development check-ins and by leading performance management activities
· Set clear goals & expectations and hold people accountable to a high standard of excellence
· Train, coach and mentor to create a high-performing, cohesive management team
· Demonstrate excellent relationship building skills with a variety of stakeholders including: your guests, your team, corporate team members, Disney operations/property management
Requirements
· Bachelor’s degree in business or related field
· 1-3 years regional/district management experience
· 5-10 years high-volume retail management experience
· Store tech savvy- including but not limited to: POS, Microsoft Office 365
· Inventory management, pricing and vendor relations
· Passionate about retail and service to others
Retail Sales Manager
O'Neill Retail -
Orlando, FL
Area General Manager (Retail)
The Cannabist Company -
Orlando, FL
Retail Store Manager
CVS Health Retail -
Kissimmee, FL
Salary.com Estimation for General Manager, Retail in Lake Buena Vista, FL
$121,651 to $174,786
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the General Manager, Retail.
Click the checkbox next to the jobs that you are interested in.
-
Budget Administration Skill
-
Income Estimation: $100,450 - $152,131
-
Income Estimation: $106,435 - $146,855
-
-
Customer Complaint Escalation Skill
-
Income Estimation: $68,152 - $94,560
-
Income Estimation: $64,267 - $102,797
-
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at The Spice & Tea Exchange - Corporate
The Spice & Tea Exchange - Corporate
REHOBOTH BEACH, DE
Full Time
The Spice & Tea Exchange - Corporate
Annapolis, MD
Full Time
The Spice & Tea Exchange - Corporate
Rehoboth, DE
Full Time
The Spice & Tea Exchange - Corporate
St. Augustine, FL
Full Time
Not the job you're looking for? Here are some other General Manager, Retail jobs in the Lake Buena Vista, FL area that may be a better fit.
We don't have any other General Manager, Retail jobs in the Lake Buena Vista, FL area right now.
Zaxby's Restaurant Manager - Polk County Florida, Winter, FL
Office Depot General, Winter Park, FL