Eligibility Trainee/ Professional

Important Recruitment Information for this vacancy

• Job Posting closes: May 19, 2024
• Required documents uploaded by: May 19, 2024

Kansas Department of Health and Environment:

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

http://www.kdhe.ks.gov/

About the Position

• Who can apply: Anyone (External)
• Classified/Unclassified Service: Unclassified
• Full-Time/Part-Time: Full-Time
• Regular/Temporary: Regular
• Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
• Eligible to Receive Benefits: Yes
• Veterans' Preference Eligible: Yes

Compensation:

• Hourly Pay Range: $16.94-$18.20

• Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Fitness Centers in select locations
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

The Eligibility Trainee/ Professional (K0228291) Complete the eligibility determination for KanCare (Medicaid and CHIP) and other family medical programs in a timely, accurate and customer responsive manner. This determination is a situation utilizing screening information compiled by the KanCare Eligibility contractor. Investigation of the customer’s circumstances through the use of available computer information systems, researching records provided by the customer and direct customer contact provide the information upon which the eligibility determination is based. Operation of a computer is essential to document eligibility decisions.

Develop a positive working relationship with KanCare Eligibility contract staff in order to assist customers in accessing appropriate services. Represents the agency to the contractor and uses a non-judgmental attitude, communication skills and a working understanding of human behavior to establish an atmosphere in which mutual goals are achieved and positive working relationships are maintained. Act as a resource to the KanCare Eligibility contractor. This may include one-on-one assistance with the screening of medical applications and reviews in addition to medical eligibility determinations.

Job Responsibilities may include but are not limited to the following:

Analyzes the implications of policy and procedural decisions and provides input regarding the impact on customers, staff and the operation of medical programs. Uses knowledge of state eligibility processes and policies and procedures governing managed care enrollment to coordinate and advise on work processes, interpret guidelines or instructions, elicit opinions, resolve conflicts or give guidance to agency and contract staff.

Qualifications

• Education:
  • High School, GED
• Licensing & Certification:
  • Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
• Minimum Qualifications:
  • Two years of experience interacting with clients, customers, or the public in a social service, customer service, or problem resolution setting. Education may be substituted for experience as determined relevant by the agency.
• Preferred Qualifications:
  • Word, Excel, PowerPoint, Access
  • Proofreading, editing, attention to detail
  • Independent judgment and initiative
  • Effective communication both verbal and written
  • Experience working in a paperless system or using imaging
  • Experience providing excellent customer service
  • Experience interviewing, investigating, compiling information, and documenting decisions
  • Experience making eligibility determinations using regulations, policies, and procedures
  • Medicaid experience using regulations, policies and procedures

Recruiter Contact Information

• Name: Ariana Paige
• Email: Ariana.Paige@ks.gov
• Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612

Job Application Process

• First Sign in or register as a New User.
• Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
• Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
• Start your draft job application, upload other required documents, and Submit when it is complete.
  • Manage your draft and submitted applications on the Careers> My Job Applications page.
• Check your email and My Job Notifications for written communications from the Recruiter.
  • Email – sent to the Preferred email on the My Contact Information page
  • Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

• Transcripts
• DD214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

• Resume
• Cover Letter

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.