What are the responsibilities and job description for the Front Desk Receptionist position at The Sweetest Skin Co.?
About us
The multi-award winning The Sweetest Skin Co. has an excellent reputation for making their clients happy and comfortable in what can be an awkward situation, as 85% of our Sugaring Services are Brazilians for women and men. We offer Sugaring and Skin Care - including Microdermabrasion, LED and Airbrush Tanning.
PLEASE, before applying, visit our website & IG and see if this could be a possible fit for you. IG: @thesweetestskinco
**Job Overview:**
We are seeking a professional and energetic Front Desk Receptionist to join our boutique spa team. The ideal candidate will have a strong background in front desk operations, excellent phone skills, familiarity with Customer Relationship Management (CRM) systems, sales experience, and the ability to work efficiently in a team-oriented environment.
**Responsibilities:**
- Greet and welcome clients in a warm and professional manner.
- Manage phone calls and direct inquiries appropriately.
- Schedule appointments and manage spa bookings.
- Maintain client records using our CRM system.
- Promote spa services and products to clients.
- Handle client payments and provide receipts.
- Assist in maintaining a clean and organized reception area.
- Work collaboratively with other team members to ensure a smooth operation.
- Provide excellent customer service and address any client concerns promptly.
**Requirements:**
- Proven front desk experience, preferably in a spa or similar environment.
- Strong phone communication skills.
- Familiarity with CRM systems.
- Energetic and enthusiastic personality.
- Sales experience with a focus on client satisfaction.
- Team player with excellent interpersonal skills.
- Flexible schedule to accommodate spa hours.
- Highly efficient and organized.
- Professional demeanor and appearance.
**Benefits:**
- Employee discounts on spa services and products.
- Opportunities for career growth within the company.
- Positive and supportive work environment.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
Ability to Commute:
- Newhall, CA 91321 (Required)
Ability to Relocate:
- Newhall, CA 91321: Relocate before starting work (Required)
Work Location: In person
Salary : $18