What are the responsibilities and job description for the Lead A/V Technician position at The Tatitlek Corporation?
Overview
The Technician shall provide audiovisual services and technical support for NASA HQ Support Services Division conference rooms, meeting spaces, and the James E. Webb Auditorium.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Technician shall be responsible for AV support which includes but is not limited to the following:
• AV, Conferencing, and Event Coordination.• AV Equipment Setup and Operations.• AV In-room, real time meeting and event customer support for the duration of the meeting or event.• Web Teleconferencing and Hybrid Connectivity (e.g., Teams, WebEX, ZOOM).• ViTS Video Teleconferencing System (Point to Point Connectivity).• AV Equipment Inventory Control and Management.• AV Technical Support (Mac and PC Connectivity to Web Teleconferencing Applications).• AV Supply Orders.• Recording of Events.
Inspection, Inventory, and Preparation of Conference Rooms:
• The Technician shall perform inspections of all conference facilities, including audio visual booths and projection rooms, to ensure that the space is prepared and ready for each scheduled meeting or event.• The Technician shall monitor the inventory for AV supplies and ensure AV storage rooms are organized and safe.Recording and Duplicating Services:
• The Technician shall record official NASA HQ events as requested. The Technician shall process requests for duplication/recording.
Temporary portable AV Equipment Issue/Loan:
• The Technician shall manage the temporary issue/loan of equipment from the AV inventory and maintain an equipment log.
• The Technician shall ensure a temporary equipment issue form, NHQ DIV Form 762A is provided to and completed by the customer, and/or a NASA HQs employee property pass and removal permit NASA Form 892. NASA Forms are completed prior to issuing/loaning equipment.
REQUIREMENTS:
• 8 years of A/V experience is required.
• The Technician shall provide day-to-day meeting support and perform a variety of audiovisual tasks such as completing NASA Facilities Help Desk tickets and responding to telephone requests for assistance, providing support for special events and meetings, and ensuring that all AV equipment is operational and setup properly.
• The Technician shall setup and monitor video calls as needed which may involve coordination with the Video Teleconferencing (ViTS) bridge through the NASA Marshall Space Flight Center or connectivity of a hybrid meeting.• The Technician shall test the AV equipment for proper operation. The Technician shall provide maintenance support on all AV systems, including but not limited to, basic troubleshooting and system fault isolation, projector lamp changes, and projector filter changes/cleaning.• The Technician shall have proficient computer skills in Apple and PC-based software and setting up AV systems, streaming video or similar technology. The Technician shall be proficient with operations of AV control and operation systems, running audio and video cables (e.g., XLR, BNC, Phone), basic troubleshooting and diagnostics on AV systems, familiarity of commercial audiovisual equipment and interpreting audiovisual system drawings.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
