What are the responsibilities and job description for the Lead Store Sales Associate position at The Tile Shop?
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TITLE: Lead Store Sales Associate - Full Time
LOCATION : 9999 University Ave, West Des Moines, IA 50322
Job Objective:
Manages the store staff; production and sales; store maintenance; customer development; banking and record keeping procedures. Responsible for all day to day operations of assigned thrift store.
We offer a competitive employee benefit program for our Full Time employees which includes medical, dental, vision voluntary life insurance, PTO, paid holidays, and paid sick days.
- Proficiently uses cash register and is able to assist others in basic register problem solving.
- Implements store opening and closing procedures as assigned.
- Supports management with banking and reporting procedures.
- Applies cash handling procedures for opening and closing of registers.
- Makes bank runs and daily deposits.
- Reports Store product acquisition, production and sales as requested.
- Implement assigned strategies to meet product acquisition, production and sales goals.
- Know the product acquisition, production and sales goals for the day.
- Knows the product rotation process and is diligent in turning product over.
- Communicates with central warehouse to place orders for next day’s processing when assigned.
- Supports management with store maintenance and appearance.
- Follow procedures for maintenance and safety concerns.
- Checks to make sure displays and floor layout plans are being followed and updated.
- Looks for ways to improve appearance and appeal of store to customers.
- Support management in creating an enjoyable shopping experience with positive Customer Service skills.
- Handles Customer Complaints as needed or direct to management
- Communicates with the Store Management regarding all facets of the stores operations keeping them updated and sharing all incidents and concerns when they are not in the store.
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Supports management in creating a positive understanding of policies and procedures.
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Supports the protection of the resources under their supervision.
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Implement Product Control Procedures preventing shrinkage through theft or spoilage.
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Control property, utility and product supply waste.
- Other duties as assigned by manager or assistant manager.
- Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers.
- Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program and all other programs or systems that are adopted by the TSA ARC.
- Ability to give change accurately.
Supervisory Responsibility:
- Regularly required to stand; use hands, handle, or feel; and hear or talk.
- Required to walk and reach with hands and arms.
- Required to climb or balance; and stoop, kneel or crouch.
- Regularly lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.
- Specific vision abilities include close vision, distance vision, and ability to adjust focus.
- Store environment with a quiet to moderate noise level.
- May be dusty and may experience temperature fluctuations based on weather.
- May stand for extended periods.
- Will require weekend and evening hours.