Security Monitor

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualifications

• High School Diploma/GED and one-year experience in a forward-facing role, preferably a shelter environment.
• Excellent observational skills and attention to detail.
• Excellent interpersonal and communication skills, including strong de-escalation skills.
• Work well with diverse clients and respect confidentiality; work within ethical and legal parameters.
• Computer literate, including Microsoft Office Suite and the onsite camera security system.
• Valid Driver's License and meet the MVR driver’s qualifications, preferred.
• Must pass The Salvation Army background checks.
• Willingness to support the philosophy, goals, mission and objectives of The Salvation Army.
• Must be able to successfully complete CPR/First Aid, CPI, and Bloodborne Pathogen certification.
• Safe From Harm will apply upon commencement of employment and Safe From Harm training must be satisfactorily completed within the first thirty (30) days of employment.

Position Summary

The Security Monitor ensures a safe and supportive environment for clients, staff, and visitors.  The Security Monitor is responsible for monitoring the building and occupants and for responding to and appropriately managing crisis and emergency situations.  This is a regular full time position.

Essential Duties and Responsibilities

This job description is not all inclusive.  It is intended to identify the essential duties of the position.  Other duties, responsibilities and tasks may be assigned by supervisor.

• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others’ property and person, professional and appropriate communication to and about co-workers, supervisors, and subordinates.
• Support the Mission of The Salvation Army by treating every client, donor, and colleague with respect and dignity, and without discrimination of any kind.
• Engage all community members in a way that brings them to the Corps for programming, events, and Pathway of Hope.
• Develop and maintain a positive rapport with clients.
• Provide clients and visitors with information, resources, and directions as needed.

Security

• Support clients in following rules and expectations to assist them in maintaining their program eligibility.
• Monitor the property and occupants; complete rounds, monitor cameras, and control building access.
• Safely recognize and quickly respond to crisis situations; deescalating and utilizing the least restrictive approach (may include approved physical intervention techniques, as a last resort).
• Competently follow the Harbor Light Safety and Security Management Plan.
• Respond to safety concerns in a timely manner, contacting emergency personal/management as needed.
• Escort staff, visitors, and clients, as needed.

Additional Responsibilities

• Maintain accurate, professional, timely, and non-judgmental verbal and written communication.
• Complete all paperwork in a timely manner, including logs, incident reports, and statistics.
• Ensure areas contaminated with body fluids are cleaned and disinfected in a safe and timely manner, assisting on occasion.

Address: 1010 Currie Ave, Minneapolis, MN 55403