Benefits Manager

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What we do:

We are a dynamic team-oriented shared services group that pride ourselves on delivering exceptional service to our global employees. We meet the needs of our employees through continuously identifying and improving our strategy to deliver operational efficiency and client satisfaction.

What you’ll do:

As the Benefits Manager for the U.S. and Canada, you will be responsible for partnering with key leaders across the business to provide scalable benefits in order to support the business and the People team. This position will be responsible for driving the overall strategy of researching, designing and managing effective, cost efficient benefits and for the U.S. and Canada. This includes the company-wide benefits plans, including health and welfare, retirement, global programs and time off policies for the company. You will be a key member of the Global Benefits team, ensuring an efficient, organized, and high performing team, which delivers a great service to our internal clients. You will liaison and build relationships with the benefits team, employees, managers, legal and the broader Global People Solutions team. 

In this role you will:

• Responsible for the development, design, execution of the U.S. & Canada Benefits. This includes leading the design and communication of the health & welfare plans, retirement plans and governance and execution of plan strategies. Ensure initiatives and programs are designed to enhance the employee experience.
• Responsible for the vendor management and communication of most global programs. Work collaboratively with other benefits team members to provide seamless program management.
• Responsible for managing vendor partners to ensure vendor performance is aligned with company expectations, and that programs are achieving engagement targets.
• Monitor and manage the budget for U.S., Canada and TTD's global programs including tracking costs, assessing cost-sharing strategies, and recommend cost-saving opportunities.
• Plan and implement effective employee communications for benefits and wellness programs, act as liaison with internal communications to ensure alignment.
• Support all aspects of the annual renewals and lead U.S. Open Enrollment Benefits communication strategy.
• Build solid partnerships with the regional Benefits Managers in U.S., EMEA/APAC, the broader People Operations team, Legal, Payroll, Finance to manage the administration of all The Trade Desk’s Benefits.
• At times, perform the operations and administration of all benefits. This includes eligibility files, employee inquiries, reporting and billing.
• Develop and monitor benefits budget for the U.S. and Canada and for most global programs.
• Develop and monitor service level agreements and performance of all service providers and brokers and hold them accountable for performance measures.
• Partner with Sr. Benefits Operations Mgr. to review current business processes and make recommendations to streamline for efficiency and to support an improved benefits delivery experience.
• ​Partner with members of the Global Benefits team to implement new global benefits plans and vendors.
• Serve as backup support for the Global Benefits team; Special projects as needed.

Who you are:

• Minimum of 8 years of benefits design and strategy experience in a fast-paced environment.
• Experience with self-insured medical plans and associated analysis/strategic plan design.
• Practical application of benefits management in U.S., Canada in a multi-national companies/organization.
• Adapting and evolving benefits experience through multiple phases of a company’s growth.
• Exceptional data analysis skills with the ability to interpret data and translate into actionable insight.
• Demonstrated change management and communications experience.
• Strong project management and process improvement skills.
• The ability to prioritize and manage multiple tasks with a sense of urgency.
• Strong communication, collaboration, and consultation skills working with a diverse and dynamic group of stakeholders.
• A customer service focus with a responsive and "can-do" open-minded attitude
• Experience utilizing Workday and JIRA a must.
• Advanced Excel knowledge and experience.
• Bachelor’s degree

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.